Jadira Maldonado
Mission, TX *****
*****************@*****.*** +1
I am seeking a position which will provide me with an opportunity to exercise my talents, while maintaining a professional attitude with excellent communication skills while being presented with a challenge on a day to day basis. Authorized to work in the US for any employer
Work Experience
Financial Advisor
Primerica Financial Services
October 2021 to Present
Help people financially become stable by helping them save and get out of debt. Bilingual Patient Advocate
MedData
March 2022 to April 2022
Screen uninsured patients for potential assistance for government programs offered. Update accounts with status of acct. make outbound calls to pt to screen
Visit pt in rooms to screen
Scan documents into system
CSR - Customer Service Representative Tier 2
MCNA Dental
January 2022 to February 2022
Take inbound calls
Assist enrollees with updating dental facilities
Answer questions pertaining to their insurance for their children Assist enrollee with setting appointments
Update demographics
Notate each account on changes made
HHA - Home Health Aide
Con Mi Gente - Mission, TX
August 2020 to August 2021
• Housekeeping, such as vacuuming or doing laundry
• Cooking meals
• Grocery shopping
• Reporting to nurses about patient’s health status
• Teaching patient self-care skills
Office Assistant/Receptionist
Kids World Daycare & Learning Cente - Beeville, TX July 2019 to May 2020
• Filing
• Answer Phones
• Assist teachers with children
CSR - Customer Service Representative
A. Trejo Insurance Agency - Beeville,
TX January 2017 to March 2020
• Data Entry
• Accounts payable
• File
• Assisted customers with questions
• Handled emails, inbound calls, and outbound calls
• Booked appointments
• Managed customer accounts
• Handled billing issues and order inquiries
• Assisted customers with a warm and professional attitude PHARMACY TECHNICIAN
RICHARD'S PHARMACY
February 2010 to June 2012
Assisted the pharmacist in pharmacy related duties such as
• Inventory control management• Remittance reconciliation management
• Order processing etc.
PHARMACY TECHNICIAN/ST. ROSE PHARMACY
• Assisted the Pharmacist in daily work duties such as
• Filling and typing prescription,
• Provided quality customer care
• Medication orders via telephone
• Keeping pharmacy clean and organized.
PHARMACY TECHNICIAN
MEDICAP PHARMACY
May 2006 to December 2006
07/2002 to 12/2005
• Daily pharmacy duties inventory control
• Stocking shelve
• Data entry
• Certain administrative tasks and bookkeeping.
TEMPORARY RECEPTIONIST/DATA ENTRY CLERK
AMIGOS DEL VALLE - Mission, TX
January 2006 to May 2006
• Answering incoming calls transferred calls to appropriate department
• Sorted and handed out mail for staff
• Directed visitors to their destination
• Entered new/updated client information for Meals on Wheels program. Education
BACHELOR'S OF SCIENCE in HEALTH SCIENCE
Purdue University-Main Campus
October 2012 to January 2018
Cert in Pharmacy
Kaplan College - McAllen, TX
October 2001 to May 2002
Skills
• Medical Terminology (9 years)
• Microsoft Office (4 years)
• Powerpoint (5 years)
• Data Entry (9 years)
• Customer Service Skills (9 years)
• Windows (10+ years)
• Excel (Less than 1 year)
• Filing (10+ years)
• Fax (10+ years)
• Inventory Control (9 years)
• Receptionist (Less than 1 year)
• Typing (10+ years)
• Customer Service
• CSR
• Bilingual
• Customer Care
• Customer Support
• Pharmacy Technician Experience
• Insurance Verification
• Accounts Receivable
• Patient care
• Spanish
Languages
• Spanish - Fluent
Certifications and Licenses
CPR Certification
Assessments
Filing & organization — Proficient
October 2021
Arranging and managing information or materials using a set of rules Full results: Proficient
Advanced attention to detail — Familiar
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information
SKILLS
• Medical Terminology
• Accounts Receivable/Payable
• Strong Customer Service
• Data Entry
• Inventory control
• Filing
• Patient Electronic Medical Files
• Workmen's Compensation Billing
• Third Party Billing
• Medicaid/Medicare Insurance verification experienced
• Private Insurance verification experienced
• Medication and Supply Ordering
• Multi-tasking
• Detail-oriented
• Organized
• Cashier
• MS Word
• Excel
• PowerPoint