Support Specialist Sales Manager

Dami Ademowo

West Orange, New Jersey ● 201-***-**** ● ***********@*****.***

Senior Talent Acquisition Specialist & Organizational Analyst

Dedicated and results-oriented Senior Talent Acquisition Specialist & Organizational Analyst with 10+ years of experience in employee administration and human resources. Created a talent acquisition strategy for respective hiring managers, including needs analysis, and guided hiring managers in the talent acquisition process. Oversaw interview processes and conducted offer negotiations through close, managing up to 35-38 requisitions at a time. Recruited for operations, sales, and technical roles, such as Senior PSAP Technician, Technical Resource Specialist, Sales Manager, Call Centre Specialist, Implementation Specialist, Project Coordinator, Service Sales Manager, Operations Manager, and Senior Technical Support Specialist. Proficient in staff motivation, strategic interventions, quality assessment & control, learning management systems, establishing & building rapport, resolving conflicts, and cross-functional collaboration.

Core Competencies

Human Resources Talent Management Program Management

Global Talent Acquisition Recruitment & Staffing Performance Management

Legal Compliance Staff Development Employee Relations

Team Leadership Relationship Building Communication Skills

Work Experience

HermanMiller, Zeeland, MI 10/2021 – 09/2022

Senior Talent Acquisition Specialist

•Provided recruitment support for open positions across all business functions, including posting, sourcing, interviewing, scheduling candidate interviews, making hiring recommendations, and giving feedback.

•Filled roles within Operations (Operations Manager, Supply Chain Manager, Procurement Officers & Quality Assurance Manager) and Sales (Sales Leader, Sales Trainer, Sales Enablement Manager, Sales Associates & Senior Managers).

•Acted as a primary point of contact for logistics, materials management, set-up, kick-off & virtual support for programs.

•Served as a lead on learning data, including reporting, budget reallocation, and feedback distribution.

•Supported the planning, implementation, and maintenance of specific learning and development projects & programs (classroom, virtual instructor-led, and web-based), performing outstandingly in monthly evaluations.

•Administrated Learning Management System (Cornerstone) to update training records, learning activities, and mandatory training attendance, establishing consistency in quality standards, communications, and protocols.

•Reviewed and edited job descriptions and internship descriptions to facilitate developing high-functioning teams.

•Maintained accurate and up-to-date data in the applicant tracking system and provided weekly open positions reports and concise updates to the Recruitment/HR team and hiring managers, optimizing the quality of the provided services.

•Built a strong candidate pipeline for current and future opportunities through proactive sourcing.

Intrado, Longmont, CO 06/2021 – 10/2021

Senior Talent Acquisition Specialist & Organization Analyst

•Created project plans for training programs and coordinated planning activities with other Project Managers across multiple workstreams, meeting the set tasks and goals in the short term.

•Managed a high volume of work (30+ requisitions), hiring about 3-4 candidates on a monthly basis with accuracy and attention to detail, which resulted in the company’s growth and defined new directions for its development.

•Assisted in developing and maintaining executive-level PowerPoint presentations that effectively “tell a story” with data and program information to support talent acquisition activities.

•Maintained a calendar of events for various L&D events and programs, achieving the company’s goals.

•Developed a recruitment strategy for each open position in partnership with leadership.

•Acted as a liaison between candidates, Hiring Managers & Human Resource partners throughout the recruiting process.

•Supported HR leadership and talent acquisition efforts while assisting with the recruiting process; performed sourcing, assessing, and interviewing utilizing various innovative techniques to support the organization’s growth.

•Delivered a robust recruitment service to internal Hiring Managers, recruiting for a variety of roles across the business, primarily focusing on the technology team.

•Partnered with external recruiters & agencies to provide guidance, expertise & advice to attract and hire the best talents.

Crownway Oil, St. Louis, MO 05/2015 – 01/2021

Senior Recruiter & Human Resource Generalist

•Oversaw employee recruitment, managed performance reviews, retained workers, and handled individual and organizational development and succession planning, improving the company’s recruiting and operational practices.

•Maintained accurate information and records for all employees, including changes in personal information, promotions, compensation, time-off requests, layoff/recalls, and termination.

•Administered benefits and payroll, including maintaining the time and labor system, processing time records, compiling payroll statistics, calculating payrolls, and managing earnings according to company policy.

•Provided employee self-service and conducted training in compliance with anti-discrimination laws.

•Implemented various human resource plans and procedures for all organization personnel and assisted managers & leaders in supervising staff, with a track record of bringing innovative, creative thinking and fresh ideas to the company.

•Sourced candidates via LinkedIn, Indeed, and ZipRecruiter to fill positions such as Sales Associates, Office Managers, Sr. Service Desk Technicians, Help Desk Technicians, Supply Chain, and Warehouse.

•Managed candidate activity using Homebase Applicant Tracking System (ATS) to initiate and validate employee selection and assemble quality teams able to operate in competitive customer-driven environments.

•Screened resumes and interviewed aspirants via calls and emails, utilizing appropriate assessments, referencing, and background-checking procedures to close the company’s current needs with minimum risk.

•Collaborated with hiring managers to determine staffing needs and handled the end-to-end talent acquisition process to select the most qualified candidates and make the right decisions.

•Conducted employee onboarding, maintained & updated all employee records in HRIS, gathered & analyzed data with HR metrics, delegated job offers, and oriented employees on essential information on benefits and compensation.

Sankel International, London, UK 09/2013 – 04/2015

Recruiter & Human Resources Associate

•Assessed candidate information, including resumes and contact details, using the company’s approved ATS.

•Supervised all candidate interviews and provided induction and orientation for new hires.

•Mobilized HR operations by organizing interviews, conducting follow-ups, and handling reference checks and personnel changes in accordance with established policies, procedures, and reporting.

•Increased employee retention through strategic program development focused on benefits and rewards.

•Educated members and leaders regarding policies and procedures to support quality performance.

•Fostered long-term relationships with past applicants and potential candidates, instilling strong collaboration and communication to cover possible future needs and find new opportunities for the company’s expansion.

Education

LANCASTER UNIVERSITY, Lancaster, United Kingdom 2013

Master of Science in Human Resources and Knowledge Management

BABCOCK UNIVERSITY, Ilishan-Remo, Nigeria 2008

Bachelor of Science in International Law and Diplomacy

Technology Skills

Oracle • Workday • Paycom • Taleo • Greenhouse • Paylocity • Talent Rover • Ultipro • ICIMS • Boolean Search

Lever • LinkedIn Recruiter • Indeed • ZipRecruiter • CareerBuilder • Successfactors • Microsoft Teams • Zoom • Slack

Microsoft Office (Word, Excel, PowerPoint, Outlook) • Google Workspace Suite (Docs, Sheets, Slides, Forms)

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