Assistant Office Data Entry
Resume:
Kim Butts
**** *********** ******, ******, **. 92883
***********@*****.***
Summary Proven executive level sales management experience.
Positively dealt with diverse customers on a constant basis, promoting my excellent communication and customer service skills.
Excellent analytical, organizational and interpersonal skills. Experienced with various vendors, contract negotiations. Negotiating: Closing the deal on the “Impossible” Sale.
Proficiency in Business Departments: Sales, Processing, Account Rep, Student Services, Licensing for DRE and NMLS, Appraisal, Testing.
Developed and implemented Real Estate Trainers first web based mail system documents and all other web based communications to students, employees and vendors.
Skilled at learning new concepts quickly, Attention to detail. Client Relation Specialist.
Improved customer satisfaction and retention in 5 years by 85% from the previous five years.
Career History
Assistant Office Manager and Sales Counselor, Real Estate Trainers.
Assistant to VP, Assistant Manager, Student Services Manager, Counselor and Licensing Department for DRE, NMLS and OREA.
Assisted Office Manager with daily tasks and cross trained in all departments.
Assisted students with renewing Sales, Broker, Appraisal and NLMS Licenses.
Positively dealt with diverse customers on a constant basis, promoting my excellent communication and customer service skills.
Proficiency in Business Departments including Sales, Processing, Account Rep, Student Services, Licensing for DRE & NMLS, Exam Review Course, Appraisal, Testing and Shipping.
Protected the integrity of confidential, privileged information and large cash transactions.
Successfully used multiline phone and voicemail system. 9/03- Pres
Birth Mom Counselor, Adoption Network Law Center.
Assisted new Birth Parents with execution of adoption plans with assisting Adoptive Parents with execution of the adoption.
Coordinated the legal pathway for the Birth Parents and Adoptive Parents.
Worked side by side with Adoption Attorneys and Social Workers in all 50 states.
Maintained all Birth Parents and Adoptive Parents Trust Accounts
Coached Birth mom during labor and delivery, reviewed medical records and advised accordingly.
Maintained all legal aspects of the Birth Parents and Adoptive Parents files including relinquishment and or termination of Birth Parents rights. 9/01-
8/03
2
Assistant Director, Great Expectations, San Diego, Las Vegas and Orange County.
Directed the functions of a $4.7 million dollar direct sales organization and achieved daily revenue of $8,000 - $15,000. In total sales (Intangible).
Assisted in preparing contracts and sales proposals for customers.
Directed all departments of operations (sales, cold calls, direct mail, video, and photos) including 25 staff members.
Interfaced with various presidents, vice presidents and external vendor.
Maintained records and prepared reports to meet corporate financial reporting requirements. The reports were used by the CEO’s in planning and controlling the business. Negotiated vendors contracts that reduced expenses by 28%
A/R, A/P, data entry, compiled payroll for 65 employees, collections, researched charge backs, prepared rebuttals, determined front desk budget. Prepared court files, Legal Representative.
10/1986 -
7/2001
Education Business Management – Grossmont College
La Mesa, Ca
12 credits, 4.0 G.P.A.
1989
American Sign Language – Goldenwest College
Las Vegas, NV
9 credits, 4.0 G.P.A.
1996
Human Resource Law – Santa Ana College
Santa Ana, Ca
3 credits, 3.0 G.P.A.
2007
Memberships & Affiliations
Licensed Real Estate Sales Agent
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