Emerald Jones
Vallejo, CA *****
*********@*****.***
Seeking a position where I can utilize my skills, experience and abilities. EMPLOYABLE SKILLS:
● Excellent communication, interpersonal and organizational skills.
● Quickly learn procedures and methods.
● Able to work in hot or cold conditions and long shifts (days or nights).
● Can work independently and keep on task in a fast-paced environment.
● Knowledge of following all safety rules and regulations. Work Experience
Security Officer
Allied Universal - Napa, CA
July 2020 to Present
• Secured premises and personnel by foot patrol.
• Monitored surveillance equipment; inspected buildings, and access points; permitting entry.
• Set alarms and locked up buildings after all workers left work for the day.
• Prevented losses and damages by reporting irregular activity.
• Controlled traffic by directing drivers.
• Completed reports by recording observations and writing down incident information.
• Monitored all points of entry
Dietary Aide/Receptionist
UCSF Medical Center - San Francisco, CA
November 2018 to November 2020
• Answered inbound calls in a timely and friendly manner.
• Evaluated problems and complaints of the callers and provided proper solutions.
• Responded to the needs of customers and provided excellent customer service.
• Provide information on the company’s products or services that best suits them.
• Greeted patients and any guests that came into the hospital.
• Answered telephone calls and took messages and made sure that everyone got the message that I received.
• Filed and faxed papers properly.
• Entered patients insurance information and basic info to get admitted.
• Took phone orders for patients meals making sure that it adheres to their diet if they had one.
• Kept track of appointments for patients and times they needed to eat to take their medicine.
• Take the patients their food tray.
• Greeted different guests and their family assisted them the best way I could with food and beverages
• Reads production orders on color-coded menu cards on trays to determine items to place on tray.
• Places items, such as eating utensils, napkins, and condiments on trays.
• Prepares food items, such as sandwiches, salads, soups, and beverages.
• Examines filled tray for completeness and places on cart, dumbwaiter, or conveyor belt.
• Pushes carts to halls or ward kitchen.
• Collects and stacks dirty dishes on cart and returns cart to kitchen. Washes dishes and cleans work area, tables, cabinets, pand ovens.
SHIFT LEAD (Food and Beverage)
SAN FRANCISCO ZOO - San Francisco, CA
February 2013 to November 2018
Trained new workers workers on all three stations (opening and closing shifts)..
● Delegated breaks and lunches to employees.
● Ran all three stations by myself during the down season.
● Stocked supplies for each station, FIFO when restocking all products.
● Line cook worked the grill and the fryers
Shift Leader/Key Holder
SAN FRANCISCO ZOO - San Francisco, CA
August 2013 to November 2014
Knowledge of organic raw fruits, vegetables and all of their benefits.
● Counted tills in at the beginning and end of shift. Also finished the end of day sales reports
● Sold healthy beverages to people, informed customers about the drinks if they were not aware.
● Excellent product knowledge, able to inform all the customers about what they were buying and what benefits come from the juice.
● Counted inventory throughout the day, stocked inventory
● Arranged juices in order, shook juices so they won't separate, pulled juices from the back to the front, kept them organized.
LEAD HOST/EXPEDITOR
SAN FRANCISCO ZOO - San Francisco, CA
August 2013 to February 2014
Knowledge of organic produce, humane meats and food allergies.
● Greet guest, take orders and make suggestions.
● Administrative tasks such as time-cards, cash drawer reconciliation, and inventory.
● Supervising and motivating employees, answer questions regarding service and food preparation.
● Oversee kitchen, table maintenance and monitor guest satisfaction.
● Keep work area clean, sanitized, and tidy.
● Send orders put on time making sure they are complete and up to restaurant standards. Education
General Studies
Solano Community College - Fairfield, CA
2011
General Studies
Contra Costa College - San Pablo, CA
2010
High school diploma in General Studies
Hogan High School - Vallejo, CA
August 2004 to June 2008
Skills
• Shift Lead
• Fast Food
• Crew Member
• Food Service
• Dietary Aide Experience
• Surveillance
• Food Preparation
• Security
• Host/Hostess
Assessments
Food Safety — Highly Proficient
February 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.