Customer Service Representative
Resume:
Deborah Bridges
Highly enthusiastic professional
Rochester, WA 98579
*********@*****.***
Dedicated customer service representative with over thirty years experience. I am motivated to maintain customer satisfaction and contribute to company success. I have a very strong work ethic, flexible and can adapt quickly. I Maintain a high quality of work and can take initiative. I can identify and define problems and solve them efficiently. I work and communicate effectively with others. I have general office experience in a busy, fast paced environment. I have experience in the Vehicle Title & Registration Department entering data daily.
Authorized to work in the US for any employer
Work Experience
Material Handler
Michaels Distribution Center - Centralia, WA
August 2020 to September 2022
Use RF gun to scan location and labels, place labels onto box and put on conveyor belts. Hybrid backup, supervise over 3-5 people. Unload trucks. Email other DC's and enter data for missing freight. Pricer/sorter
Visiting Nurses thrift store - Chehalis, WA
March 2019 to August 2020
• Cashier
• Sorter
• Price
• Stock
• Drive box truck
Machine Operator
Mail Data Inc - Manchester, NH
March 2005 to April 2016
Trained new employees. Sorted and placed in trays/bags/tubs all printed material. Promoted to machine operator after one year. Worked with Kodak Inkjets, MCS Eagle, Pitney Bowes Inserter, various Kirk Rudy machines, and Data processing. Stacked and wrapped pallets for shipment to the Post Office. Operated forklift in warehouse and mailing areas.
Cashier
Triangle Mobil - Londonderry, NH
March 2004 to March 2005
Operated cash registers with proficiency. Organized register supplies. Cleaned and straightened work area. Provided professional and courteous service at all times. Worked overtime shifts during busy periods. Rotated stock to maintain freshness. Unboxed and placed new merchandise. Lead Cashier
Barnes & Noble - Manchester, NH
June 2003 to March 2004
Worked as a team member performing cashier duties, product assistance, and cleaning. Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges. Cross-trained and provided back-up for other customer service representatives when needed. Assessed customer needs and responded to questions. Worked with customer service to resolve issues. Updated register logs. Handled large cash deposits.
Department Manager
Walmart - Chehalis, WA
September 1998 to May 2003
Chehalis, Wa
Puyallup, Wa
Derry, NH
I started as an overnight unloader, stocker. Unloaded merchandise from received trucks, stocked product on shelves in appropriate departments. I moved to day shift after two years. I worked Customer Service and Cashier for seven months. Store manager promoted me to Department Manager of Shoes. Managed and scheduled five employees. Oversaw all inventory and stocking procedures. Moved to Sporting Goods after a year and a half. Supervised six employees. Successfully interacted with customers and retail buyers to expedite orders. Successfully inventoried guns, knives, and all electronic devices in a secured cage. Set displays and mods for the department.
Education
Bachelor of Arts in Business Administration
Ashford University - San Diego, CA
January 2015 to December 2016
Associates in Law
Centralia College - Centralia, WA
June 1992 to August 1994
GED
The Dalles, OR
January 1988 to December 1988
General in General
Hermiston High School - Hermiston, OR
August 1981 to October 1983
Skills
• Sharp problem solver
• Delivery Driver Experience (5 years)
• Energetic work attitude
• Forklift
• Microsoft Office (3 years)
• Box Truck (10+ years)
• Professional and courteous demeanor
• Flexible and Adaptable
• Title & Registration (1 year)
• Forklift Operator (10+ years)
• Shipping & Receiving (10+ years)
• Cashiering (6 years)
• Warehouse experience (10+ years)
• Merchandising (4 years)
• Inventory control expert
• Strong organizational skills
• Load & Unload (10+ years)
• Strong work ethic
• Order Picking (3 years)
• Materials Handling (10+ years)
• Pallet Jack (10+ years)
• Excel (3 years)
• Active listening skills
• Large cash/check deposits
• Reach Truck
• RF Scanner
• Store Management Experience
• Freight Experience
• Pricing
• Microsoft Word
• Order Picker
• Customer service
• Computer skills
• Typing
Certifications and Licenses
Forklift Certification
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