Customer Service Lab Technician

**** ****** *****, ******, ***** ***** 830-***-**** **********@*****.***

Rebecca Hanscheck

Objective

To obtain a position in sales where I can utilize my experience. I'm a highly motivated and enthusiastic individual with exceptional customer service skills and a friendly attitude. I'm organized, detail-oriented, and efficient.

Experience

7/2012 – 6/2018 Seguin Smiles Seguin TX

Lead Assistant

● Proficient in the use of Microsoft Word, Excel, spreadsheet, and Eaglesoft.

● Maintained Compliance with CDC, OSHA, risk management, and safety regulations and guidelines and compliance with HIPAA privacy regulations, maintained records in statistical data as assigned.

● Managed medical inventory, clinical supplies, and equipment.

● Head Lab technician.

● Trained new Assistants.

● Assisted the Dentist.

● Trained and proficient in front office duties.

● Verified insurance, specialist appointments, extensive treatment plans

● Promoted new and existing deals and procedures in office 9/2011 - 1/2012 Alligator Dental Seguin TX

Receptionist

Answered the phones, greeted patients when they walked in the office, checked patient's insurance information, received payments from patients, entered data into the computer, opened the office, headed December events and fundraisers, participated in promotions for patients, and scheduled patient appointments. 6/2015 – 7/2021 Clear Springs Restaurant New Braunfels TX Server

Resolve customer complications, promoted new meal options and specialty drinks, participated in friendly sales competitions, handled money, answered phones, made customers feel welcomed. Education

2002 – 2006 Gonzales High School Gonzales TX

High School Diploma

UIL- Participated all four years of high school

Top 10% of graduating class

Texas Lutheran University Seguin, TX

Education major

Three years completed

English literature

College algebra

Early childhood and development

Motor learning

Motor development

And other core classes

References

References are available on request.

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