Sales Associate Tech Support

STEVE MANDELL II, AAS

**** ** ***** ***. *********, WA 98662

Cell: (2 0 8) 2 8 3 - 8 9 89

*************@*******.***

Objective

Obtain a position in a company that requires exceptional skills in time management, decision-making, and multitasking by utilizing my education. Also, be able to have a chance to advance within the company.

EDUCATION

HEALD COLLEGE SCHOOL OF BUSINESS Portland, OR Graduated 07/06

Skills

Associates in Business of Administration

Associates in Sales and Marketing

Current GPA 3.83

Member of Phi Theta Kappa, Vice President of Services

Member of the National Honors Society

Type 40 WPM

Strong people skills

Leadership Ability

Organizational Skills

Problem solving

Effective communication skills

Able to resolve complex customer issues

Can create presentations using PowerPoint

Excel in a fast-paced work environment

Compliant with all policies and procedures

Able to multi-task in to get all jobs done.

8th in nation in sales for Mobile Solutions

EXPERIENCE

SEH America- Vancouver, WA 01/18 to12/18

PRODUCTION SUPPORT

I am responsible for supporting the production crew; ensuring that they have all of the materials needed to maintain constant production, while helping to maintain a clean and safe work environment. I have gained the knowledge of the production process to read the needs of production crew and am able to provide what they need without needing to be asked. My ability to be a detail oriented, self-starter has helped with my success in this position.

Labor Ready- Vancouver, WA 08/07 to 07/16

MOVER/RECEPTIONIST

I was in charge of packing and moving people's furniture, clothes, valuables, and any other items. I work together in a team to get the job done in the quickest and efficient way as possible without breaking and damaging any of the customer's property. Also office duties include coping, printing, phone answering, and putting packets together.

Charter Communications- Vancouver, WA 09/09 to 04/10

RETENTION SPECIALIST

I was in charge of making new accounts in cable, internet, and telephone for customers. I also did some tech support for cable and internet. I also made corrections with issues, on their accounts like discounts, credits, credit card, and check payments. I sent techs out with work orders to fix customers issue in a timely matter.

Mobile Solutions- Vancouver, WA 05/07 to 08/07

SALES ASSOCIATE

I was in charge of opening and closing the store. Every morning and evening I had to check the store's entire inventory to make sure it was all there. Also, I sold cell phones, plans, and accessories. Also, and the end of the night had to email our supervisors on our sales for the day for each person working.

Lonewolf Construction-Pocatello, ID 08/96 to 04/01

GENERAL MANAGER

I was in charge of running the company’s sales, buying inventory, weekly meetings, checking on the crews, and doing B2B sales as well. I made sure that in the meetings that everyone could have a voice as longs as it was respectful and in control with their emotions. I drove around to businesses and private owners to get more business for the company. Also I had excellent rapport and respect with the sales team at the businesses so they referred my company to set the manufactured homes.

SKILLS

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