End Cashier Service Representative
Resume:
Tange Donegan
Brooklyn, NY *****
******@*****.***
To enhance my educational and professional skills in a stable and dynamic workplace. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
WAYFAIR - Remote
February 2022 to June 2022
Explained products and benefits
process customers orders
settle outstanding payments
update customer account information
process damaged items for replacement/refund
process returns
de-escalate customers
update customers on policies and procedures
Customer Service Representative
Accenture - Remote
October 2021 to January 2022
Review hiring plan for UPS locations
Review Candidate notes and contact details
Contact Candidate to advise of job opening
Confirm candidate interest or non interest
Update Candidate file for upper management to contact if necessary Disposition candidate application if needed
Set up client appointment
Assisted customers with a warm and professional attitude Answered general questions
Provide information on job details
Customer Service Representative
National Grid - Brooklyn, NY
August 2019 to March 2020
I answered phone calls and assisted customers with changes. I created customer appointments. I maintained up-to-date knowledge of customer accounts. I explained the products and benefits. I confirmed payments and refunds. I resolved payment and order disputes. Direct Support Professional
The Guild for Exceptional Children - Brooklyn, NY
October 2017 to February 2019
I assisted consumers in skill development in areas such as independent living, adaptive behaviors, socialization, recreation, and activities of daily living. I supervised consumers in the community, using various experiences to reinforce skills being taught in group sessions while ensuring their safety. I completed daily logs of their behavior and responses. Picker/Packer
Amazon Fulfillment Center - Robbinsville, NJ
May 2015 to February 2016
I followed procedures to pick and pack customers orders. I ensured that all merchandise that was being shipped was undamaged.
Cashier
Amerivent US OPEN - Flushing, NY
August 2014 to September 2014
I took customers orders using the cash register.I greeted customers with a smile. I made sure that the customer was happy. I made the customers beverages. Front End Cashier
Pathmark Stores Inc - Jamaica, NY
November 2011 to April 2012
I greeted customers with a smile. I answered customers questions and provided information on procedures and policies. Processed cash, check, credit cards, vouchers or automatic debit transactions. I maintained a clean and orderly checkout area.
Home Health Aide
Allen Health Care Services - Jamaica, NY
July 2009 to June 2011
I assisted patients with activities of daily living. I aided in their independence. I made them feel comfortable. I ensured that they were happy in whatever way possible. I bathed, cooked, shopped and cleaned for the patients. I made sure their physical well being was alright. Education
Associate in Business Administration
Strayer University
July 2017 to December 2019
GED
Satellite GED Learning Center
April 2008
Skills
• Direct Support
• Home Health
• Personal Care
• Disability
• Autism
• Customer Service
• Call Center
• Customer Support
• Customer Care
• Picking & packing
• Home care
• ADLs
Certifications and Licenses
CPR/AED
First Aid Certification
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