Stephanie Fletcher
Customer Service
Mount Juliet, TN 37122
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I am family-oriented and pay attention to details. My problem-solving skills motivate me to excel in the customer service industry. Having a positive attitude at all times, is a strength of mine. Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Receptionist
Paychex, Inc. - Nashville, TN
November 2021 to July 2022
I provided excellent customer service quickly and efficiently in a timely manner. Recptionist
Massage Envy - Mount Juliet, TN
March 2020 to October 2021
My duties entails greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed.
Parts Clerk
CAMARILLO INDEPENDENT AUTO REPAIR - Camarillo, CA
January 2016 to December 2017
Involved in taking inventory of available parts and equipment, both in storage and in use, for records maintenance.
• Supported all repair lines by pulling the unit stock parts.
• Delivered parts to the designated technician in an expedient fashion.
• Performed accurately count, receive, and bin both unit stock.
• Maintained daily, weekly, monthly inventory control. Office Assistant
The collectors of TN
January 2012 to December 2015
Filed and maintained records
• Collected sorted distributed or prepared mail messages or courier deliveries
• Kept current record of staff members' whereabouts and availability
• Transmitted information or documents to customers using computer mail or facsimile machine
• Scheduled appointments and maintain and update appointment calendars Education
HIGH SCHOOL DIPLOMA
COOKEVILLE HIGH SCHOOL
May 2010
Skills
• Well-honed customer service skills
• Proven abilities to take initiative
• Able to manage multiple tasks on time
• Ability to communicate clearly
• Ability to read, comprehend and carry out complex instructions
• Medical Records
• Documentation review
• Front desk
• Executes tasks on time
• Adapts to change
• Customer service
• Detail-oriented; organizer
• Client friendly
• Writing skills
• Communication skills
Links
https://www.linkedin.com/in/stephanie-fletcher