Customer Service Sales Representative
Resume:
Hamad Yahya Almansour
Tacoma, Wa *****. 425-***-****. ***********@*****.***
Profile Statement
Dedicated, bilingual enthusiastic sale associate, interpreter and manager with over 10 years of experience in business. Adept at content writing, managing project, managing budget, social media use and agile.
Education
High school, Diploma
Washington University, (English) September 2012-June 2013 Certification
Customer service fundamentals
Communication skill: Practiced and learned the importance of building rapports and maintaining positive tone while communicating with customers.
Personality: Practiced and learned personality trait and characteristics
Problem solving: Practiced and learned the process of problem solving and finding problems.
Process control: learned the fundamentals of customer service and how on it impacts the industry.
Foundation of Project Management
Project initiation: Starting a successful project
Project Planning: Putting it all together
Work Experience
Bilad Bank Dec 30, 2011- Feb
21, 2012
Customer service Supervisor
Worked with a group of team to solve ATM issues
Worked on ATM Controller. Used Excel and Word to report progress and data daily Run my own Company (QUALAAT ALOKHDOOD). September 2013- April 2017
Created an LLC for road and house construction
Employed more than 50-60 Employees
Accepted and build projects for Universities and district in Najran city Managed multiple projects at the same time. Great at budget management. Maintained and created excel and word to keep log of data, information and expenses Sales representative August 2019 – March 2020
Developed a great communication skill by working with customers directly Developed great customer services and created a friendly environment. Sold more than 150 cars.
Maintain and created an excel spreadsheet and word to keep track of progress and miscellaneous expenses.
Skills
Bilingual – Arabic and English. Microsoft word, excel, Agile, and online technology.
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