Medical Assistant Office

***** *********, **********, ** ***** 248-***-**** ************@*****.***

Kelli Freese

Professional Summary

Highly experienced HealthCare Professional. Skilled in several areas of healthcare including problem solving, working in a fast-paced environment. Handling confidential paperwork, team oriented with proven ability to create a positive rapport with patients and staff. Comfortable interacting with all levels of the organization.

Work History

Current

DMC Orthopedic & Sports Medicine

Detroit, MI

Practice Manager

Directly responsible for managing all administrative and operational functions associated with an assigned practice (s). Includes ensuring a smooth and efficient operation and inventory control. Personnel management, patient relations and patient flow.

Oversees the development and implementation of goals and objectives; develop and implement office procedures as necessary to improve office flow.

Manages the daily operations including staff schedules, cash reconciliation.

Works with the CBO to ensure A/R is optimally liquidated.

Manages Human Resources by interviewing, hiring, orienting and evaluation staffing at all times.

Provides monthly reporting with recommendations or action plans on any issues.

Assists the Market Operations Manager and Physician Leadership to identify new lines of business.

Works closely with Providers to report operational budgets and expenditures

DMC Orthopedic & Sports Medicine Dearborn, MI

Lead Medical Assistant

Assessing patients to obtain medical information, weight and height measurements and vital signs.

Orthopedic casting/splinting.

Prepping patients and assisting physicians for injections/aspirations.

Work with physicians to evaluate patient care needs, prioritized treatment and maintain patient flow.

Member of the Standardization Committee to communicate to fellow employees updated protocol changes.

Train new staff on quality control and implement clinical practice procedures.

Skillfully performed suture removals for patients.

Input clinical and clerical supply orders to ensure inventory items are available to maintain physician and staff workflow.

E. Michael Lodish D.O. P.C.

Warren, MI

Medical Office Assistant

Surgical Scheduling for General Surgery.

Assisted Surgeon in exams rooms for post-op appointments and procedures.

Vital Signs.

CPT & ICD-9 Coding and Insurance Verification.

Lab Experience.

Gary G. Gilyard M.D. P.C.

Warren, MI

Surgical Scheduler

Surgical Scheduling for Orthopedic Surgeon.

Assisted Surgeon in exam rooms for post-op appointments.

CPT & ICD-9 Coding and Insurance Verification.

Education

2013- current

Wayne County Community College

Southgate, MI

General Studies/Associate of Science

7/2011- 4/2012 Everest Institute Southfield, MI

Medical Assisting

Certifications

Hippa Certified

Presidents List, 4.0 GPA, Everest ~ Satisfied Externship at Henry Ford Main Campus – Urology

Volunteer Activities – Brownstown Animal Shelter since 2015

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