Front Desk Customer Service
Resume:
Jasmine Gibson
Atlanta, GA *****
*******.********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Housekeeping
Holiday Inn Express and Suites - Carrollton, GA
January 2022 to Present
Make beds and up keeping of all rooms
Housekeeper/Front Desk Clerk
La Quinta Inns & Suites - Atlanta, GA
August 2021 to Present
I help check guest into room. I also clean rooms before check in and after check out Final Assembly
Mainline Aviation - Atlanta, GA
February 2021 to November 2021
I quality check all food and beverage carts for all international and domestic flights. For pilot, crew members and passengers.
Sales Accociate
Stitch Fix - Lithia Springs, GA
December 2020 to April 2021
Worked in warehouse so I did go back and restocking off merchandise Sales Associate
TACO BELL - Modesto, CA
December 2015 to December 2016
I was a drive through attendance for families on the go. I prepped food and served to waiting customers. Customer Service Associate
Ross Dress For Less - Tracy, CA
August 2004 to June 2006
Processed returns and helped customers check out and find prices and process go backs and help manage store.
Education
some college
SUSAN MILLER DORSEY HS
November 2010 to 2011
Skills
• Customer service (10+ years)
• Sales (7 years)
• 25 wpm (7 years)
• Money management
• Multi-tasking (10+ years)
• Microsoft Office (5 years)
• Customer Service (8 years)
• Sales Experience
• Cashiering (10+ years)
• Merchandising (8 years)
• Communication Skills
• Retail Sales (10+ years)
• Computer Operation
• Organizational Skills
• Microsoft Excel
• Microsoft Outlook
• Front Desk (7 years)
• Computer Skills
• Upselling (6 years)
• Guest Services (10+ years)
• Retail Management
• Cleaning Experience (10+ years)
• Typing (4 years)
• Pricing (8 years)
• Hotel experience
• English
• Serving Experience
• Loss Prevention
• Assistant Manager Experience
• Microsoft Word
• Inventory Control
Certifications and Licenses
Food Handler Certification
Assessments
Customer Focus & Orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Sales Skills — Familiar
August 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Work Motivation — Proficient
August 2020
Level of motivation and discipline applied toward work Full results: Proficient
Active Listening — Proficient
August 2020
Actively listening and appropriately responding in conversations Full results: Proficient
Front Desk Agent (Hotel) — Highly Proficient
August 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Sales Skills — Familiar
August 2020
Influencing and negotiating with customers
Full results: Familiar
Management & Leadership Skills: Planning & Execution — Familiar July 2020
Planning and managing resources to accomplish organizational goals Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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