Customer Service Admin Assistant

SAREENA BASHEER

Mobile: +971-**-*******

Email: **********@*****.***

CAREER OBJECTIVE

To achieve a promising career where my subject abilities and personal skills can be exploited to benefit the organization and to improve myself.

PROFESSIONAL SUMMARY

Strong and dedicated school administrator with over 16 years of experience in Education. Expertise in building trust with students and staff. Experience at dealing with confidential issues as well as managing schedules of meeting and events. Specializes in analyzing data and preparing detailed reports. KEY SKILLS

Proficient with Microsoft office(excel and word)

Detailed Report development

Excellent Communication skill

Customer service handling

Detailed meeting minutes

Supervising team members

Time management

Managing the schedules of administration in collaboration with all phases in school. SOFTWARE EXPERIENCE

Microsoft office (EXCEL, POWERPOINT, WORD)

IT Admin –

Duties :

Process the registration of the students in school and manage their information on the System.

Providing and managing the credentials for all the staff.

Taking backups as required.

PROFESSIONAL EXPERIENCE

GULF MODEL SCHOOL,

DUBAI

Position: Admin Assistant

Curriculum: Indian Curriculum

Duration: August 2004 - March 2020

Key Responsibilities:

Preparation of circular, certificates, assisting the Principal in her duties.

Proper communication with staff and parents too.

Registration process of students to School and Boards.

Maintaining & Filing important documents.

Sending and receiving mails.

KHDA relate works like registration of student details, registration of teacher details, TC process, Education Continuation Certificate Process, etc

Excellent use of school data and its analysis.

Compiled various reports relating to a range of confidential issues.

Coordinated with senior staff for arranging meetings and events.

Managing the day to day operations of the entire school staff and students. ARAB UNITY SCHOOL,

DUBAI

Position: Admission Officer

Curriculum: British Curriculum

Duration: June 2021 - September 2021

Key Responsibilities:

Following Admission Procedures as per school rules

Proper communication with parents about the admission procedures.

Arranging Entrance Test for students.

Updating students details in the School System

EDUCATIONAL QUALIFICATIONS

Year of Passing Institute/ University Degree/Examination 1999 Kerala Board of Higher Secondary Education SSLC 2000 Kerala Board of Higher Secondary Education Higher Secondary Education(commerce)

2003 University of Delhi B.Com

PERSONALITY TRAITS

Good inter-personal and problem solving skills.

Proactive and Hard Working.

Willingness to learn.

PERSONAL DETAILS

Date of Birth: 01-07-1981

Languages Known: English, Malayalam and Hindi

Passport Number: T674849

Visa Status: Husband Visa

Nationality: Indian

Driving License: Valid UAE Driving License [License No. 697522] DECLARATION

I hereby declare that the above information provided by me is true to the best of my knowledge. Sareena Basheer

Dubai

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