Data Analyst Business
Resume:
SRAVANI
MARNI
*******.*******@*****.***
Houston, TX
SKILLS
● Business Process improvement
● Data Analysis & Reporting
● Functional Specifications
● System Design
● Financial reporting systems
● Strategic Planning
● Customer Relationship Management
● Problem Solving
TECHNICAL COMPETENCIES
● Database: MS SQL, MySQL
● Enterprise System: Oracle FLEXCUBE
● Analytics & Reporting: Power BI
● Programming Skills: Python
● Web: HTML, CSS, Javascript
CERTIFICATIONS
● Certified Associate of Indian Institute of
Banking (CAIIB) conducted by IIBF
● IRDA Certification, 2021
● Certification in “Anti Money Laundering
and Know Your Customer” by IIBF
● Certification in “SME finance for
Banking” by IIBF
PROFESSIONAL SUMMARY
Seasoned IT/Finance professional with over 12 years of rich experience in Finance/Banking/Customer Relations. Seeking an opportunity as IT Business Analyst/Data Analyst/System Analyst where I can utilize my finance process business domain knowledge and experience along with IT educational background to transform company practices into fresh, cost-effective solutions leading to more efficient operations. Consistently meet organisation and customer service standards. Well versed in Functional request capturing, system design, Data Analytics and reporting. Excellent written and verbal communication skills and ability to deal with customers/stakeholders.
EDUCATION
● Bachelor of Engineering in Information Technology, Pune University, 2005 to 2009
● MBA in Finance & HR, Bharati Vidyapeeth Deemed University, 2021 to 2023
RELEVANT EXPERIENCE
● Managed obtaining requirements from system users like mobile banking and internet banking users and communicated them to the technical team that provided appropriate scope of work for the technical team to develop and improve the overall system.
● Gathered feedback from end users for newly launched products and made recommendations for improvements based on end user requirements.
● Participated and provided input about the new CRM software on mobile launch, trained team members how to use and implement in daily operations
● Working knowledge of Oracle FLEXCUBE related to all banking transactions
● Participated during the upgradation of Core Banking application i.e. ORACLE Flexcube from Oracle 7.0 to 10.0 by running mock transactions and providing relevant feedback to IT team in the year 2018
● Actively participated during implementation of Cheque Truncation System
(CTS) in the year 2015 when Karur Vysya Bank has gone live in the image- based clearing system.
WORK EXPERIENCE
IT Business Analyst Freelancing
Houston, TX - September 2022 to current
● Freelancing short term assignments/projects.
● Authorized to work in the USA. VISA sponsorship not required
● Ability and Willing to learn new tools/technology as per job role requirement.
Senior Manager, PB Authorizer HDFC Bank
Pune, India - June 2021 to August 2022
● Complied with established internal controls and policies.
● Well versed with CRMNext application in capturing leads, maintaining customer requirements, customer data, customer query registration and resolution.
● General Ledger (GL) Monitoring and Reconciliation.
● Scrutiny of daily exceptional reports, Business Analysis reports and prompt follow up
● Branch Operations and Audit Compliance, Safe deposit Locker allocation, operation and following for proper KYC documents
LANGUAGES
● English
● Hindi
● Telugu
● Marathi
● Handling Forex transactions, authorizing and approving Inward and Outward forex payments with compliance as per organizations regulations
● Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
● Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities. Manager, Branch Head Karur Vysya Bank Ltd
Pune, India – April 2017 to June 2021
● Implemented new organizational strategies to strengthen filing systems for billing, receiving and delivery reports to optimize processes.
● Complying sanction terms before disbursement of loans and obtaining all relevant documents as per legal opinion etc.
● Increased customer satisfaction by solving complex issues with efficient resolutions.
● Maintained branch files for major accounts, investments and employees.
● Risk categorization, Obtaining of KYC documents, FATCA, NOC if credit facility availed from other Banks
● Cooperated with Regional office teams Branch Managers to devise efficient marketing strategies and meet company objectives.
● Onboarded new employees with training and new hire documentation.
● Accomplished multiple tasks within established timeframes.
● Cross-trained existing employees to maximize team agility and performance.
● Applied customer feedback to develop process improvements and support long-term business needs.
● Directed staff and managed the annual capital budget. Assistant Manager Karur Vysya Bank Ltd
Pune, India – September 2010 to March 2017
● Authorization of Fixed deposits, Cash transactions, Clearing cheques, Safe deposit lockers in FLEXCUBE
● Follow up, rectification, closure of audit/inspection remarks
● Capitalization of bills / debit entries
● Over all Cash Management including necessary approvals for opening of accounts with other Banks for cash remittance and reconciliation of other Bank accounts
● Monitoring daily movement of Cash to Currency chest, ensuring to maintain cash below cash retention limit.
● Safe Deposit Locker Management- Collection of caution deposit, ensuring updating of proper KYC documents/ agreements, monitoring of locker operations, ensuring proper collection of locker rentals, recommending for break open of lockers wherever necessary
● General Operations & Compliance-
Monitoring of all Suspense GLs and internal accounts. Periodical Job rotation, allocation of job, absence management, proper maintenance of attendance, leave and service-related records Training of staff members, attending periodical training programs, conducting huddle meetings
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