Customer Service Territory Manager
Resume:
March **** to
Current
January **** to
February 2014
February 2004 to
July 2009
Summary
Business Development Manager with 15 years of experience in Corporate sales. Well-educated in lead generation and relationship development with key clients and stakeholders. Recognized for C suite relationship building. As a result I ranked the top five percent in premium revenues in the U.S.
Skills
B2B/B2C New Business Development
Strategic Planning
Inspiring Communicator
Judgement and Decision Making
Sales and Marketing
Executive Leadership
Fortune 500 company background
Complex project negotiations
Problem solver Analytical
Contract Negotiation
Revenue Growth
Strategic Partnerships
Experience
Consultant Global Sales
Carlsbad, CA/WA
Consultant
Software sales business development
Grew pipeline by 1M per month
Built and deepened relationships with industry partners, driving substantial improvements in revenue numbers while expanding operations into new areas. Generated monthly and annual sales reports
Trained in negotiations and time management
Shared product knowledge with customers while making personal recommendations Managed a $900M sales portfolio.
Developed and executed strategic business plan to attain assigned metrics. Analyzed financial statements and forecasts to improve programs, performance and policies.
American Express
San Diego, CA
Manager Business Development
Contributions include the consistent growth of my pipeline of prospects by adding an average of 3M per month resulting in 4.5M in sales. Achieved consistent top one percent in the U.S. for premium revenue awarded to our organization. Awarded Star Performer award in 2012 and 2014
Achieved Quota attainment of 100% successfully every year Ranked top ten in the Western region for Middle Market Direct Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Strategic Planning, Operations Management and key account management AFCO Distribution
Los Angeles, CA
V.P. Sales
Exceeded my 1.5M quota annually
Analyzed potential sales opportunities and call plan. Prepared and delivered presentations to position company offerings as best value to THERESA SHAPIRO
Suquamish, WA 98392
*****@******.***
January 2005 to
January 2007
January 1991
clients and prospects.
Listened to customer needs, answered appropriate questions and provided practical solutions involving company products.
Collaborated with customers to create mutually rewarding and lucrative partnerships. Maintained existing customer databases and identified new local business opportunities and potential risks.
Expanded territory by successfully meeting with executive chefs and hotel and restaurant owners.
MOHAWK INDUSTRIES
San Diego, CA
Territory Manager
20 Billion-Dollar Company The leading distributor of flooring worldwide for residential and commercial applications
Consultative selling to retailers with sales of $1M in Mohawk products Successfully achieved new business development goals through targeted prospecting, business operations
Used community involvement to increase visibility to the public for pull through of sales
Program implementations resulted in growing territory from 1 to 3 million in revenues Grew a struggling territory by increasing market share and educating the retail sales staff
Worked closely with business owners to ensure premium, high visibility floor space for merchandising
Aggressively prospected for new accounts, cold calling up to 25 stores weekly High success rate of opening new accounts and maintaining a loyal account base. Education and Training
SECURITIES LAW EXAM) SEATTLE CENTRAL COLLEGE
Seattle, WA
General studies
Posses CPR Certification, First Aid and a CDL B license with a passenger endorsement.
Accomplishments
Trained rookies to close business contracts
Created strategies to develop and expand existing customer sales, resulting in a 50% increase in annual sales
Customized our CRM resulting in increased productivity and accuracy for reporting purposes.
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