LORI DVORES

305-***-****

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DETAILED ORIENTED SALES ASSISTANT/OFFICE MANAGER WITH STRONG ANALYTICAL, ORGANIZATION AND COMMUNICATION SKILLS.

SKILLS

• MS Office: MS Word, Excel, PowerPoint,

Access, Outlook

• QuickBooks

• Planning and Organization

• Budgeting

• Relationship Building

• Customer Service

• Problem Solving

• Research and Analysis

• Decision Making

PROFESSIONAL EXPERIENCE

Barbara Katz, Boca Raton FL (2021-2022 )

Sales Assistant

• Assisted customers in the selection of Fine Jewelry merchandise in a Luxury Brand environment.

• Organized and prioritized work station and selling floor to support the sales effort; ensure all items are stocked at all times, maintain selling floor

Unique Boutique, Delray Beach, Fl (2019-2021)

Sales, customer service rep

• Assisted with sales, customer service, and operations of the retail boutique specialising in high end designer jewelry, bags and clothes

Medical Offices of Dr. Stewart Gorenberg, Fort Lauderdale, FL (2008-2012) Medical Assistant and Billing

• Answered telephones and scheduled appointments

• Updated and scanned & filed patient medical records

• Prepared, reviewed, and transmitted claims using billing software, including electronic and paper claim processing.

• Followed up on unpaid claims within standard billing cycle timeframe. Cruise Planners, Boynton Beach, Fl (July 2000-2019) Franchise Owner/ Cruise Coordinator

• Planned and created complete vacation packages and presentations.

• Arranged all air travel, cruise travel, hotels, car rentals, tour guides and activities.

• Specialized in coordinating individualized vacations to private islands, family oriented all -inclusive resorts and international travel.

• Served private clients, individuals and groups including the Shriners, the Rotary Club, Retirement Communities and Reunion Groups.

Spectrum Office Supplies, Coral Gables, FL (1995-1999) Sales Manager

• Maintained existing client relationships as well as identifying, contacting and building new relationships within the business community through outreach, networking and local marketing efforts.

• Managed projects from start to finish emphasizing superior customer service. EDUCATION

• Broward Community College, Fort Lauderdale, Florida; Fashion Merchandising

• Miami Career Technology Center, Miami, Florida; Medical Assistant certificate program

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