Medical Assistant Customer Service
Resume:
LORI DVORES
***********@***.***
DETAILED ORIENTED SALES ASSISTANT/OFFICE MANAGER WITH STRONG ANALYTICAL, ORGANIZATION AND COMMUNICATION SKILLS.
SKILLS
• MS Office: MS Word, Excel, PowerPoint,
Access, Outlook
• QuickBooks
• Planning and Organization
• Budgeting
• Relationship Building
• Customer Service
• Problem Solving
• Research and Analysis
• Decision Making
PROFESSIONAL EXPERIENCE
Barbara Katz, Boca Raton FL (2021-2022 )
Sales Assistant
• Assisted customers in the selection of Fine Jewelry merchandise in a Luxury Brand environment.
• Organized and prioritized work station and selling floor to support the sales effort; ensure all items are stocked at all times, maintain selling floor
Unique Boutique, Delray Beach, Fl (2019-2021)
Sales, customer service rep
• Assisted with sales, customer service, and operations of the retail boutique specialising in high end designer jewelry, bags and clothes
Medical Offices of Dr. Stewart Gorenberg, Fort Lauderdale, FL (2008-2012) Medical Assistant and Billing
• Answered telephones and scheduled appointments
• Updated and scanned & filed patient medical records
• Prepared, reviewed, and transmitted claims using billing software, including electronic and paper claim processing.
• Followed up on unpaid claims within standard billing cycle timeframe. Cruise Planners, Boynton Beach, Fl (July 2000-2019) Franchise Owner/ Cruise Coordinator
• Planned and created complete vacation packages and presentations.
• Arranged all air travel, cruise travel, hotels, car rentals, tour guides and activities.
• Specialized in coordinating individualized vacations to private islands, family oriented all -inclusive resorts and international travel.
• Served private clients, individuals and groups including the Shriners, the Rotary Club, Retirement Communities and Reunion Groups.
Spectrum Office Supplies, Coral Gables, FL (1995-1999) Sales Manager
• Maintained existing client relationships as well as identifying, contacting and building new relationships within the business community through outreach, networking and local marketing efforts.
• Managed projects from start to finish emphasizing superior customer service. EDUCATION
• Broward Community College, Fort Lauderdale, Florida; Fashion Merchandising
• Miami Career Technology Center, Miami, Florida; Medical Assistant certificate program
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