Cocktail Server Customer Service

PROFILE

An outgoing, customer-oriented bartender with over 10 years' experience in

a variety of bars, hotels, and restaurants. Extensive knowledge of spirits and a commitment to providing excellent customer service and following safe food and alcohol handling procedures. Seeking a position as a bartender with room for advancement and learning.

EXPERIENCE

The Dunes, Naples, FL

Bartender NOV 2021- CURRENT

• Mix and garnish cocktails and non-alcoholic beverages and often follow or create cocktail recipes in a resort style atmosphere Lumber Axe Whiskey Bar & Grill - Fort Myers, FL

Bartender JUN 2021 - MAR 2022

• Axe-throwing bar specializing in a variety of large collection of whiskey Kelsey's Pechanga Resort Casino - Temecula, CA

Bartender, AUG 2015- DEC 2015

• Mixed traditional and creative cocktails

The Cosmopolitan of Las Vegas - Las Vegas, NV

Cocktail Server, AUG 2012 - DEC 2015

• High-volume upscale lounge on the Las Vegas strip serving creative cocktails

Sapphire Las Vegas Gentlemen's Club - Las Vegas, NV VIP Cocktail Server, NOV 2010 - APR 2012

• Provided exceptional customer service to high end guests serving a variety of cocktails

HAYLEY DUNCAN

2019 SE 13th St.

Cape Coral, FL 33990

******.******@**********.***

CERTIFICATIONS

• CPR

• AED

EDUCATION

High School Diploma -

1994

Burdekin Catholic High

School - Ayr, QLD,

Australia

SKILLS

• Classic cocktails

• Creative mixology

• Extensive liquor, beer

(micro and macro) and

wine knowledge

• Responsible alcohol

service

• Knowledge of POS

systems

• Customer service

• Cash register operation

• Beverage preparation

• Food running

• Knowledge of health and

hygiene protocols

• Wine & food pairing

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