Douglas D. Sando
***** ****** ****, ******, ** **532
Cell 601-***-**** - Home 228-***-****
***********@*****.***
Professional Summary
Dependable sales manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Skills
Staff training/development
Employee scheduling
Consistently meet goals
Efficient multi-tasker
Conflict resolution
Effective leader
Deadline oriented
Budget development
Project management
Product development
Work History
06/2012 - 03/2015
Owner ~ Self-employed
Protek Automotive - Long Beach, MS
Owned and operated full service automotive repair shop 2
10/2007 - 05/2012
General Manager
Southern Motors of Gautier Inc. - Gautier, MS
Initiated rollout of new enterprise software solution for sales reporting
Setup finance programs designed to target secondary shoppers with challenged credit
Strengthened company's business by leading implementation of credit acceptance corporation
Increased profits by 60% in one year through restructure of business line 07/2004 - 09/2007
Used Car Director
Pat Peck Honda - Gulfport, MS
Strengthened company's business by leading implementation of three part sales procedures 1. Meet and greet
2. Proper selection finding customer wants and needs (including proper walk around) 3. Proper test drive and trial closing
Exceeded company objectives with sales and profits increasing every year by double digits 09/2002 - 07/2004
New and Used Car Manager
Brian Harris Mazda - Slidell, LA
Implemented innovative programs to increase employee loyalty and reduce turnover allowing first year sales to break all records for Mazda sales and profits
Hired and trained five new sales staff on Four Square Sales application 07/2001 - 09/2002
Closing Manager
Bayside Chrysler - D'Iberville, MS
Trained, coached and mentored staff to ensure smooth adoption of new sales program Four Square Sales and Closing procedure
Exceeded company objective with sales increase of 32% in less than one year 3
05/2000 - 06/2001
General Manager
Stanbro Inc. - Gulfport, MS
Initiated rollout of new enterprise software solution for sales reporting
Setup automobile financing for dealership
Increased sales by 55%
09/1997 - 08/1999
Sales Associate
David Bruce Toyota - Bourbonnais, IL
Automobile sales
Trained directly with closing manager and secondary manager 06/1996 - 09/1997
Sales Associate
Bill Kay Honda - Bourbonnais, IL
Trained under Joe Verdi Program
Sold new and used Hondas and Oldsmobiles
Worked directly with departments, clients and management to achieve increased leased to sales percentage goals
Exceeded company objectives with record rookie salesman of the year award Education
Kankakee Community College
Sales and Marketing
No degree
Watseka High School - Watseka, IL
General Classes
Diploma
4
References
1) Jim Geneau – General Sales Manager – Pat Peck Honda Gulfport, MS 228-***-****
2) Paul Sisick – Used Car Director – Ray Brandt Mercedes D’Iberville, MS 228-***-****
3) Joe Huffman – Owner – Huffman Preowned
Long Beach, MS 228-***-****
4) Todd Torgeson – President – People’s Bank
Diamond Head, MS 228-***-****