Customer Service Safety Officer
Resume:
JEMIMAH NDUNGU
Office Administrator/Secretary/Customer Service
PROFILE
An ambitious, hardworking,
creative and innovative person
who can work in a busy and
challenging environment under
minimal or no supervision. I have
great interpersonal skills as well as
high ethical standards.
CONTACT
PHONE:
EMAIL:
*************@*****.***
PROFFESIONAL
Computer skills
Experience in handling cash
Taking payments from the
customers
Making Reservations
Filing of documents
Problem solving
Organized, proactive and
efficient
REFEREES
ON REQUEST
Food Handling- Waitress -Twisted Olive Bistro Doha Qatar 2020–Present
Welcoming guests
Taking orders
Serving food and drinks
Assisting in payment
Bussing tables
Familiarizing the guests with menu and daily special Customer Service/Receptionist - Hemaya Company Qatar- 2017-2020
Welcoming the guests
Checking of passports and visas
Making and receiving calls
Booking appointments
Access control
General Clerk-Rift Valley Provincial General Hospital 2014-2017
Customer Service
Cash Handling
Billing and invoicing
Record keeping and filing
Food Handling-Waitress-Platinum 7D Lounge Kenya
2013-2014
Welcoming guests
Taking orders
Serving food and drinks
Assisting in payment
Bussing tables
Familiarizing the guests with menu and daily special Ground Flight Safety Officer-Kenya Airports Authority 2012-2013
Customer Service
Marshalling of aircrafts
Enforcing the ramp rules
Filling in the DMR for the aircrafts
EDUCATION
ICON TRAINING CENTRE-June 2021
Office Administrator / Secretary
KENYA AERONAUTICAL COLLEGE-May-Dec 2012
Airline Cabin crew
Customer Service
Crew Resource Management
AFRICAN INSTITUTE OF RESEARCH AND DEVELOPMENT
STUDIES-Feb-Jun 2012
Certificate in Computer Packages
CK PATEL BROTHERHOOD- Nov 2011
Kenya Certificate of Secondary Education
NJONJO GIRLS SECONDARY SCHOOL-2006-2008
High School education
NDARUGU PRIMARY SCHOOL-1998-2005
Kenya Certificate of Primary Education
KEY SKILLS AND CHARACTERISTICS
Communication skills
Excellent listener
Friendly, courteous, and service oriented
Poised under pressure
Telephone skills
Organization skills
Time management skills
Team work skills
Taking responsibility at minimal or no supervision
Assertiveness
Contact this candidate