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Customer Service Market Researcher

Location:
Navarre, FL
Posted:
October 25, 2022

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Resume:

Lynette DeMusis

ads6j0@r.postjobfree.com

203-***-****

Summary

Small business owner with 20+ years of experience in customer service, sales and marketing. Proven record in running all aspects of a successful small business. Looking for a position in a dynamic fast-paced company where I can continue to use my customer service background and experience. Experience

Owner/Partner

January 2016 – August 2022

FIRE & SPICE IRMO- Irmo SC

• Created and built from scratch a successful fast paced lunch restaurant.

• Set up all necessary legal documentation, ordered and set up equipment, menu creation, completed vendor applications and various other start up responsibilities.

• Sole FOH employee responsible for all FOH operations.

• Created daily menu, managed catering orders, inventory ordering, paperwork, customer service as well as assisted in BOH as needed.

• Used social media for advertising. Engaged current customers and attracted new business.

• Received numerous awards, we were recognized throughout the area for excellent service and food. Owner/Partner

March 2003 - October 2014

THE CORNER DELI- Hamden CT

• Designed and created one of the most successful local delis in the county.

• Set up all necessary legal documentation, ordered and set up equipment, menu creation, completed vendor application and various other start up responsibilities.

• Supervised all FOH and BOH operations in a high-volume college town deli.

• Hired and trained new employees.

• Managed rotating weekly employee scheduling.

• Developed daily menus and promoted to all social media and email accounts.

• Handled all daily bookkeeping as well as reconciling the ATM, payroll, stocking and inventory. Market Researcher/Advertising

May 2002 – March 2003

MAURO MOTORS – NORTH HAVEN CT

• Researched and produced databases of current owners of BMW and Mercedes vehicles.

• Designed marketing materials to show the benefits of using our in-house service department.

• Maintained tracking results of marketing postcards.

• Created mailing database for sales personnel for mass mailings.

• Assisted with Brand Salon and Service Shows.

• Supported management in all departments as necessary. Education

Southern Connecticut State University

New Haven, Connecticut

BS Business Administration/Marketing



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