Communication specialist/Associate

Racasius GMATOHSON

RAW Searches for Professional Job.

Philadelphia, PA 19143

******************@***********.***

+1-215-***-****

Am a male adult African professional endowed with communication, advertising and computer skills.

• Participated in customer service and salesmanship trainings;

• Worked over the last five years in these listed jobs. Willing to relocate to: Delaware County, PA - -

Authorized to work in the US for any employer

Work Experience

Substitute Teacher

Kings Staffing LLC.

May 2020 to November 2021

• Performed the role as a Substitute Teacher.

• Taught & reviewed lessons and test questions.

• Mentoring and conducted classes for Middle, and High school students.

• Provided managerial supervision as well as classroom management.

• Watched students attentively with vigilance.

• Ensuring courtesy and respect for children and observe their basic human Rights. Etc. Customer Service Officer.

Agency: LIFT Africa LLC. - Delaware County, PA.

February 2020 to October 2021

Responsibility/Duties:

· Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customers’ Service;

· Making inbound & outbound calls; answering both general and/ or specific questions about the company's products/ Services;

· Creating a customer service respond template to relate to customers in a business/ friendly manner;

· Handled customers’ requests, inquiries; processed orders and transactions;

· Resolving issues and trouble shooting technical problem affecting customers;

· Working as a team player, showing respect for customers' comments or opinions and empathizing with them as they’re always right in expressing their concerns. Seasonal Sales Associate

Agency : Momoh & Company LLC. - Philadelphia, PA

March 2018 to August 2019

Responsibility/ Duties:

· Greeted customers in a friendly and polite manners and demonstrated knowledge of products and services to customers;

· Engaged & Transacted brands/ products with clients; assisted customers with request in store and on the phone;

· Educated customers about current promotion and advertisement; etc. Education

Bachelor's degree in Mass Communications

March 2000 to April 2007

High School Diploma

Hairston High School

1993

Master's degree in International Studies

Skills

• Knowledge in basic computer ( Microsoft Word, desktop Publishing, typing and postings). etc.

• Working with individuals of cultural diversity.

• Working as a team player.

• Available to work at your earliest convenience.

• Willing to be relocated if need be. iii. References:

• My referees are available upon your request. iv. Working Experience:

• Team Work

• Problem-solving

• Business Development

• Reliability

• Flexibility

• Clerical experience

• Clerical experience

• Teaching

• Marketing

• Classroom Management

• Special Education

• Sales

• Retail sales

• Food service

Languages

• English - Fluent

• French - Intermediate

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