Hr Analyst Human Resources

Paul D. Bennett, MBA

***** ** **** ******

Miramar, Florida 33027

Mobile: 954-***-****

Email: *******@*****.***

SUMMARY OF PROFESSIONAL QUALIFICATIONS

Experienced manager with expertise in human relations.

Extensive background in staff recruitment and retention

Staff training and development

Superb written and oral communication skills

Management Coaching

Contract negotiation and compliance

Knowledge of Federal and State Employment Law

EDUCATION

Master’s in Business Administration,

Nova Southeastern University (August, 1999)

Fort Lauderdale, Florida

Bachelor’s in Business Administration,

Nova Southeastern University (February, 1992)

Fort Lauderdale, Florida

Associate’s in Business Administration,

Miami-Dade Community College (April, 1990)

Miami, Florida

WORK EXPERIENCE

Human Resources Manager

Bland & Associates Inc. Pembroke Pines, Florida

November 2018 - present

Consult with line management and provide daily HR guidance

Analyze trends and metrics with the HR department

Resolve complex employee relations issues and address grievances

Work closely with management and employees to improve work relationships, build morale and increase productivity and retention

Provide HR policy guidance

Monitor and report on workforce and succession planning

Identify training needs for teams and individuals

Evaluate training programs

Suggest new HR strategies

Restaurant Owner

Roun-a-Goosey, LLC. Miramar, Florida

October 2014 – October 2018

Responsible for the daily operations of my restaurant as well as its overall directions, profitability and reputation.

HR Officer

City of Miramar, Miramar, Florida

October 2008 – September 2014

Assisted in the development and implementation of strategic, fiscal and operational improvement plans for the City's human resources function.

Assisted in the administration of the City's human resources programs to meet departmental and City strategic goals, including the planning, scheduling, coordination and implementation of departmental programs and activities and the preparation and implementation of the department's annual budget.

Planned and assisted in the operation of the Recruitment, Selection, Classification and Employee Relations functions within the Human Resources Department; assigns work and establishes work schedules; directs and supervises duties of assigned staff; reviews job performance, evaluates and makes recommendations as appropriate.

Oversaw employee and labor management areas that include handling disputes and grievances, complaints, labor and other contract preparation and negotiation, arbitration, and labor contract interpretation.

Reviewed and provided input for the City's benefit and pension programs.

Provided technical assistance to departments with disciplinary issues, employee and labor relations issues, policy and procedural positions with respect to employer-employee relations issues, and the implementation of policy and procedures.

Managed employees in the Human Resources division.

Oversaw all new-hire procedures, including position requests, job descriptions, announcements and selection criteria, advertising, test development and administration, background checks, pre-employment exams and all other recruitment and selection functions.

Conducted position audits, and evaluates new and existing positions. Writes new and revised job descriptions ensuring compliance with applicable State and Federal laws. Recommended classification and pay grade assignments and reviews requests for new job titles or reclassifications. Analyzed, maintained, and made recommendations to the classification and pay plan.

Provided technical guidance, coaching, consultation, information, and assistance to, department directors, supervisors, and employees regarding human resources policies, practices, procedures, programs, and employee relations issues

Monitored and worked to enhance labor/management relations.

Performed and directed staff in the performance of various studies and analysis in preparation for labor negotiations, in the negotiation and implementation of collective bargaining agreements, or for other purposes.

Developed, maintained, implemented and ensured compliance with personnel policies, personnel manual of rules and regulations, and generally applicable policies and procedures. Recommends and prepares changes to City Code of Ordinances.

Conducted independent investigations in response to complaints and recommends appropriate actions.

Represented the City at fact-finding meetings, grievance hearings, and any other administrative hearings as assigned.

Developed and monitored employee evaluation procedures and assists in developing employee training and development programs.

Assisted in the supervision of Human Resources Department staff through assigning and establishing work and work schedules. Directed and supervised duties of assigned staff, reviews job performance, evaluates and makes recommendations as appropriate.

Interacted with a variety of groups and individuals in the performance of daily job functions, including City Manager, members of the City Commission, department heads, union representatives, City employees, applicants, doctors, labor lawyers, workers compensation attorneys, City Attorney and the public.

Researched applicable federal law, state statutes and case law regarding labor related issues. Application of EEO, FMLA and ADA.

Operated and maintained a variety of office machinery, including computer, typewriter, calculator and telephone. Prepared, reviewed, updated and/or submitted a variety of documents, including statistical reports and surveys, Department of Motor Vehicle reports and background investigations, personnel forms, budgets, organizational charts, personnel requests, job applications, job descriptions, classification plans, personnel manuals, bargaining agreements, EEOC reports, etc.

Senior HR Analyst

City of Miramar,

Miramar, Florida (April 2004)

Provided advice, interpretation and counsel to clients regarding applicable human resource rules, regulations, policies and procedures in areas such as classification, compensation, performance management, grievance resolution, reasonable accommodation, organizational development and labor relations.

Coordinated communication and implementation of applicable federal, state, and city human resources laws, rules, regulations, policies and procedures related to the functional area(s) of human resources assignment including associated community and employee relations. Performed needed assessments for assigned human resources function(s) and prepare strategic and tactical plans to address effective management and customer relations.

Coordinated special projects, task forces, and committees associated with assigned function(s) including conducting evaluations within assigned subject matter area(s).

Designed and oversaw development of materials; internal and external communications; and data collection and research related to designated subject matter area(s) and provide quality assurance for such information and materials.

Developed programs and presented presentations and training regarding human resource functions, management practices, rules or procedures.

Served as designated spokesperson in conducting and overseeing intergovernmental, employee, management and other negotiations, contracts, and other agreements related to subject matter area(s).

Provided oversight for assigned human resources operations and/or projects including serving as lead-worker or supervisor for human resources staff providing work direction, assigning and reviewing work, conducting training and, as assigned, conducting performance management.

Investigated and prepared documentation and recommends position on grievances, complaints and appeals, serving as the human resource representative in a variety of adjudicative forums.

Reviewed and made recommendations on City human resource or risk management policies and procedures.

HR Analyst

City of Miramar,

Miramar, Florida (June 2002)

Developed and administered recruitment processes through employment announcements, examinations and materials for recruits and to present eligible candidates for jobs with the City of Miramar.

Assisted managers/supervisors with recruitment and outreach strategies, with best management selection processes, and other tools and resources.

Advised managers and supervisors by providing technical assistance on human resources functions including classification, compensation, benefits, recruitment and selection, civil service, equal employment opportunity, reasonable accommodation, training, organizational development, risk management, and/or labor relations.

Prepared guidance materials and information on laws, policies, processes, procedures and options for managers’ decision making.

Performed human resource analyses such as job evaluations; position allocations and reclassifications; recruitments and screenings; professional development needs assessments; classification and compensation studies; and organization and staffing studies.

Served in an advisory capacity providing analyses for management, Civil Service Board, and others regarding complex or confidential and sensitive civil service issues.

Provided oversight for assigned human resources operations and/or projects including serving as lead-worker for other human resources staff providing work direction, assigning and reviewing work.

Conducted training and provided presentations on technical human resources policies, programs or procedures to broad audiences, including job seekers, managers and supervisors, employees, and labor leaders.

Performed related work as assigned.

Adjunct Professor

Jones College,

Miami, Florida (2000 – 2005)

Taught undergraduate courses in Human Resource Management, Strategic Management, Principle of Management, Principle of Supervision, Business Ethics, Customer Relations and Team Management.

Performed administrative duties as required by the college.

Human Resource Manager

Meteorological Service of Jamaica,

Kingston, Jamaica (1994 - 2000)

Developed organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.

Implemented human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, compliance, and labor relations.

Managed human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.

Developed human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.

Orchestrated and managed special project by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction.

Supported management by providing human resources advice, counsel, and decisions; analyzing information and applications.

Guided management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.

Complied with legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.

Updated job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Enhanced department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

ADDITIONAL INFORMATION

Computers: Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook)

Mentoring: Whispering Pines School, Miramar, Florida (2009 - present.)

Sunset Lakes Middle School, Miramar, Florida (2008 – 2010)

Notary Public: 2006 - present

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