Rosalind Rodgers
Newport News VA 23607
{757}342-2790
**********@*****.***
Work Experience
January 11, 2011-August 15, 2022
Portfolio Recovery Associates
Norfolk, VA 23502
Title: Senior Account Executive
Bilingual Inbound/Outbound Collections
Assist customers in setting up affordable payment plans to clear their debts Assist customers in increasing their credit score
August 2010-June 2011
Allied Security Services
161 Washington Street Ste 600
Conshocken, PA 19428
Title: Security Guard
Security at Patrick Henry Mall
Monitoring CCTV System
Secure premises and personnel by patrolling property and access points permitting entry May 2008-May 2010
Labor Ready
Newport News VA
Title: General Laborer
Housekeeping at Great Wolfe Lodge
Kearney Construction Laborer
UPS warehouse parcel sorter
Various duties on a daily basis
1995-April 2008
West Teleservices, INC
Hampton VA
Title: Bilingual Telephone Operator
Handling Specialized telephone lines i.e., Census calls, Credit Card Applications, National Surveys, American Red Cross overflow calls, Christian Children's Sponsorship Customer Care
Credit Analyst
Medical Prescription order line
Education
1993-1995
Bronx Community College
Bronx NY
Graduate: Computer Applications
Wordperfect 6.0
Lotus 1-2-3 for Windows
Microsoft Word
Paradox for Windows and Office 97
1989-1990
Buckroe Skills Center
Hampton, VA
Graduate: Board Certified Nursing Assistant(CNA)
1982-1985
Bronx Community College
Bronx, NY
Graduate: Associates Degree in Business Administration 1980-1982
Empire Technical School, Inc.
New York, NY
Graduate: Medical Secretary
Medical Terminology
College Typing
ABC Shorthand
Additional Skills
Bilingual
Speak, Read, Write Spanish/English fluently