Customer Service Team Member

Bria S. Clark

***** **** ** * ******, WA, *****

Cell: 206-***-**** Email: **********@*****.***

Work Experience

Lab Tech

St. Joseph Medical Center

May 2022 to Present

• Manage materials and client confidentiality to complete the requirements of the job

• Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service

• Communicate efficiently on a regular basis, chart information accurately, and respond to emails promptly

• Create a welcoming and warm environment for patients to get the best service possible Front End Assistant

Costco Warehouse

October 2019 to December 2021

• Provide the best customer service to meet the unique needs of every customer

• Restock merchandise and take inventory of merchandise

• Handled and managed money in the cash register and counted money at the end of the day to make sure all accounts were accurate

Child Care Provider

From Roots to Wings

May 2017 to December 2019

• Create programs and activities for youth ranging in age from 3 to 12

• Organize and plan activities and outings for up to 60 youth at a time

• Communicate effectively and in a timely manner with families about the care of their children and any payments

Strengths

• Highly organized and skilled at managing information and logging it into computer systems

• Efficient with Microsoft Office and other software to be able to respond and provide services at a quick rate for customers

• Collaborative and positive team member always willing to learn more and receive feedback

Volunteering

• Managed a football team and provided support to players and families

• Served food at a homeless shelter on a consistent basis and greeted guests and created a welcoming space

Education

Professional Health Institute

2020 to 2021

● Phlebotomy Certification

● Graduated Summer 2021

Thomas Jefferson High School

2014 to 2018

● Graduated June 2018

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