Slot Attendant Front Desk

AC

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

Adriana Cadena

• Indio, CA 92201 323-***-**** 1 ********@*****.***

Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on

methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Teamwork and Collaboration

Stockroom Upkeep

Store Opening and Closing

Membership Sales

Customer Service

Cash Handling

Sales Expertise

Sales Trends

Cash Register Operations

Speaking Clearly

Item Fittings

Sales Representation

Sanitizing hotel rooms

Breakfast Attendant

Holiday Express in New Mexico

Breakfast Kitchen Attendant

July 6, 2022- August 4, 2022

From 5:30am - 10am I trained in the hotels HOT BREAKFAST kitchen. Consist of refilling the condiments areas. Maintaining the juice machine, reloading the pancake machine. Refilling the cereal dispenser, constantly checking the coffee stations cleaning up spills around the buffet, coffee, cereal, & pancake stations. Always checking the hot breakfast buffet stations to make an refill eggs, sausage, biscuits an gravy. Refilling the dairy, bread, station. After 10am clean an wipe down tables, take out the trash, refilling all stations. Washing an sanitizing down the buffet areas, cleaning an washing, sanitizing buffet trays oven trays. Kitchen refrigerators an dairy refrigerators cleaned out an re-stocked. Set up oven clean out sweep an mop both kitchen an dinning areas Holiday Exspress in New Mexico

Housekeeping

July 12, 2022 -July 26, 2022

Although it was two weeks, I enjoyed my short time as a housekeeper. Assigned to clean out rooms as guest checked out. Changing bedding with clean sheets. Sanitizing the restroom as well as replacing towels, toilet tissue, soaps, lotion, an boxed tissue.

Cleaning out the room refrigerator. Dusting an sanitizing the trash cans. Throw away any trash an replacing the trash bags. Cleaning out the room coffee maker, an replacing with new coffee, & teas. Polishing up the headboards of the bed, vacuum, sweep & mop. Before moving on to the next assigned room. As well as receiving requests from guest for any needs to make there stay comfortable.

SALES ASSOCIATE

03/2012 to 12/2012

Fashion Bug, LaQuinta, CA

Engaged with customers to build rapport and loyalty. Helped customers locate products and checked store system for merchandise at other sites.

Prepared merchandise for sales floor by pricing or tagging. Maintained customer satisfaction with quick and professional handling of money. Engaged with customers satisfaction with quick and professional handling of product returns,

FRONT DESK RECEPTIONIST

03/2011 to 08/2011

Carlotta, Palm Desert, CA

Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Monitored office supplies by checking inventory and placing orders. Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.

CLUB SUPERVISOR

05/2005 to 10/2009

Augustine Casino, Coachella, CA

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Achieved results by working with staff to meet established promotional club membership targets.Set up new loyalty memberships and updated existing accounts.

Handled promotional winners an payouts. Resolving customer complaints, an issues under promotional policy’s an casinos rules an regulations. Evaluated employee performance and coached and trained to improve weak areas.

Worked with management team to implement proper division of responsibilities.

Tracked and prepared daily, weekly, monthly reports to present to leadership. Preparing for the the weekly promotions. To be inserted into the systems for club members weekly free play an promo’s.

SLOT ATTENDANT

10/2004 to 10/2009

Repaired problems and maintained machines in good working order. Troubleshot machine malfunctions and diagnosed root causes. Set up and tested gaming machines and circuitry to conduct operational and functional tests, evaluating performance and reliability of gaming devices.

Conducted routine inspections to verify compliance with gaming control. Handled money, jackpots, and ticket exchanges for customers. Monitored slot machines on casino floor for signs of fraud or player misuse. EDUCATION

Diploma

Indio High School, Indio, CA

06/1994

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