Service Representative Data Entry
Resume:
Nichole Preciado
Bi-lingual in Spanish/Human Resources/Clerical
Eldon, MO 65026
*******************@*****.***
Looking to work for a company where I can utilize my skills and where there is room for advancement and growth.
Authorized to work in the US for any employer
Work Experience
Bilingual Human Resource Coordinator
American Plastics, LLC - Jefferson City, MO
June 2022 to Present
1. Implemented orientation power point and class
2. Recruiting and staffing
3. Payroll
4. New hire Orientation and benefits
5. Oversee day to day operations of plant
Customer Service Representative
Lincare Holdings - Osage Beach, MO
November 2021 to March 2022
Process cpap orders
Insurance verifications
Answer phones
Process and Ship medical equipment orders
Branch Manager
CASH N GO - Eldon, MO
May 2021 to November 2021
Process payday and title loans
Bank withdraws and deposits
Collections, filing, data entry
Cash handling
Open and close of the store
Human Resources Staffing Specialist
Penmac Staffing - Eldon, MO
October 2019 to April 2021
Recruiting for clerical and industrial positions, Applicant screening, Drug screening and background screening, Ensuring the Applicant is a good fit for our clients,Setting up job fairs, Posting jobs to online job boards, Conducting Interviews, Counseling employees, discharging employees, Conducting orientation of benefits. Software used Microsoft Word,Office 365,Excel, Avionte staffing software, Scan/fax/printer. Bi-lingual Customer Service Manager
Tel Tech - León, Gto.
August 2013 to January 2019
Conduct new hire training in a call center atmosphere, Responsible for teaching,translations of English language, Hiring,discharging and counseling of employees, Responsible for conducting new hire orientation and employee benefits. I developed orientation packets in both Spanish and English languages.
Customer Service Representative
MTM Inc - Laurie, MO
September 2009 to January 2010
Set up medical transportation by phone in call center environment in both English and Spanish. Bi-lingual Customer Service Representative
Affiliated Acceptance Corporation - Sunrise Beach, MO March 2007 to March 2009
Responsible for Collecting payments/setting up payment plans on accounts that are in collections in both English and Spanish languages. Also translated for technical support on software development/ engineering.
Staffing Branch Manager
WillStaff WorldWide - Rogers, AR
July 2002 to September 2006
Responsible for staffing/Recruiting for clerical and industrial positions,Maintaining client relations, Accounts payable of 100+ employees and accounts receivable, Responsible for the staffing of Internal employees. Counseling of all temporary and internal employees, Responsible for daily and monthly reports
Route Cleaning Supervisor
Z-Tech - Springdale, AR
January 2001 to July 2003
In charge of the cleaning of 20-25 commercial buildings including a small Airport. Recruited and staffed cleaning crews for each building. Delivered all cleaning supplies to buildings/employees, Inspected all buildings and trained employees.
Education
Associate in Criminal Justice
NorthWest Arkansas Community College - Bentonville, AR May 2003
High School Diploma
Monett High School
May 2000
Bachelor's degree
Skills
• Automated payroll (8 years)
• Bi-lingual in Spanish (10+ years)
• Leadership skills (10+ years)
• Marketing (8 years)
• Payroll processing (8 years)
• Recruiting (10+ years)
• Time management (10+ years)
• Front Desk (8 years)
• Office Manager Experience (5 years)
• Microsoft Word (10+ years)
• Microsoft Office (10+ years)
• QuickBooks (8 years)
• Administrative Experience (10+ years)
• Human Resources (10+ years)
• Interviewing (10+ years)
• Employee Orientation (8 years)
• Translation
• Accounts Payable
• Accounts Receivable
• Customer service (10+ years)
• Microsoft Outlook
• Clerical Experience
• Microsoft Excel
• Bookkeeping
• Payroll
• Benefits administration
• Property management
• Typing
• Windows
• Filing
• Human Resources Management
• Payroll (7 years)
• QuickBooks (7 years)
• Supervising experience
• Cash handling
• Management
• Order entry
• Data entry
• Microsoft Access
• Customer support
• Data collection
• SharePoint
• Computer literacy
• Google Docs
• AS400
• Operating systems
• Live chat
• Succession planning
• Employment & labor law
• Social media management
• ADP
• Research
• Workers' Compensation
• Performance Management
• Pivoting tables (1 year)
• Avionte (3 years)
• Avionte Bold Software (2 years)
• Debits & credits
• Documentation review
• Employee relations
• Adobe Acrobat
• Communication skills
• Adobe Acrobat
• FMLA
• Bilingual
• Organizational skills
• Microsoft Powerpoint
• Computer skills
• Talent Acquisition
Languages
• Spanish - Expert
Certifications and Licenses
Driver's License
Present
Staffing/HR Specialist
November 2019 to Present
Professional In Human Resources
Assessments
Administrative support professional fit — Highly Proficient July 2021
Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient
Work style: Reliability — Expert
April 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Recruiting — Proficient
December 2020
Managing the candidate sourcing and selection process Full results: Proficient
Work motivation — Highly Proficient
October 2021
Level of motivation and discipline applied toward work Full results: Highly Proficient
HR: Compensation & benefits — Proficient
February 2022
Knowledge of compensation and benefits programs
Full results: Proficient
Customer focus & orientation — Expert
March 2022
Responding to customer situations with sensitivity Full results: Expert
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
HR: Compensation & benefits — Proficient
February 2022
Knowledge of compensation and benefits programs
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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