Entry Data
Resume:
Sharlesa Wilson
Mobile, AL *****
*********@*****.***
Obtain a position as a team-player in a people-oriented organization where I can maximize my customer service experience in a challenging environment to achieve the corporate goals. Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
FedEx Express - Mobile, AL
November 2021 to Present
Provide Accurate Information And Assistance To Customers, Which Includes Responding To Inquiries, Problem-Resolution And Selling Of Company Services. To Perform Administrative Support Functions Necessary For Efficient Station Operations
Dock Specialist
Clark Personnel Service - Mobile, AL
July 2021 to October 2021
Update and Maintain Daily Status Reports, Man load and Burn Charts. Audit cards on board, send EA’s and scepter entry Data entry Scan work orders Requisitions Type and send reports File reports with carriers General Laborer
Ranger Environmental Services - Creola, AL
May 2021 to July 2021
Industrial and environmental cleaning company that work in Industrial Plant Shutdowns steel, power, chemical, etc. Heavy industrial cleaning, general labor work Site service
MCG - Mobile, AL
February 2021 to April 2021
Cleaning buildings, removing debris, and keeping areas neat and tidy. Vacuums and buffs floors, shampoos carpets, empties trash receptacles, and replace lining of trash cans. Coatingmill
Remedy Intelligent Staffing - Mobile, AL
September 2020 to December 2020
Working in a heavy industrial facility manufacturing large diameter pipe for subterranean oil and natural gas pipelines. Grinding, inspecting, preparing pipes for shipment and many Quality Assurance
Walmart Distribution Center - Irvington, AL
May 2020 to December 2020
Responsible for communication with individuals or groups verbally maintain quality and accuracy of by tracking and identifying freight manually or computer software inspect freight and products for correct quantities
Package Handler
FedEx Ground - Theodore, AL
May 2020 to August 2020
warehouse duties include the physical loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning Mail Carrier
Usps - Fort Worth, TX
November 2019 to March 2020
Deliver mail to homes and businesses in cities, towns, and rural areas. They travel planned routes, collecting and delivering mail, obtaining signatures, and answering customer questions about postal regulations and services.
CSA - Customer Service Associate/warehouse
FedEx Express - Rockville, MD
July 2016 to November 2019
To Provide Accurate Information And Assistance To Customers, Which Includes Responding To Inquiries, Problem-Resolution And Selling Of Company Services. To Perform Administrative Support Functions Necessary For Efficient Station Operations
Sortation Associate
Amazon Fulfillment Center - Theodore, AL
October 2017 to January 2018
Sorting packages based on size and destination. Building pallets, wrapping pallets, transporting pallets with pallet jack, and sorting packages and pallets cashier
walmart - Mobile, AL
September 2013 to August 2015
scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers
Pharmacy Technician
Mobile Infirmary - Mobile, AL
April 2012 to March 2013
preparing medicines, stocking supplies, and collecting patient information. Create compound medications, IV fluids, and other mixtures for patients transfer calls and page pharmacist over intercom Education
Associate in Pharmacy Technician
Fortis College Mobile - Mobile, AL
January 2012
High school diploma
Murphy High School Mobile - Mobile, AL
May 2010
Skills
• Customer Service
• Customer Care
• Excel
• Microsoft Office
• Office Experience (3 years)
• Cashiering
• Pallet Jack
• Warehouse Associate
• Warehouse Experience
• Merchandising
• Planograms
• Microsoft Excel
• Logistics
• Microsoft Word
• Load & Unload
• Pharmacy Technician Experience
• Typing
• Environmental Services
Certifications and Licenses
NCCER FIRE WATCH
July 2020 to Present
Additional Information
KEY QUALIFICATIONS
• Ability to work effectively for long hours
• Ability to work under pressure
• A good eye for details; great retention skills
• Ability to multitask, a great team player
• Diligent and committed to work
• A keen observer
• Great interpersonal and communication skills
• A friendly and cheerful attitude
Contact this candidate