Sharlesa Wilson

Mobile, AL *****

ads68r@r.postjobfree.com

+1-251-***-****

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer service experience in a challenging environment to achieve the corporate goals. Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative

FedEx Express - Mobile, AL

November 2021 to Present

Provide Accurate Information And Assistance To Customers, Which Includes Responding To Inquiries, Problem-Resolution And Selling Of Company Services. To Perform Administrative Support Functions Necessary For Efficient Station Operations

Dock Specialist

Clark Personnel Service - Mobile, AL

July 2021 to October 2021

Update and Maintain Daily Status Reports, Man load and Burn Charts. Audit cards on board, send EA’s and scepter entry Data entry Scan work orders Requisitions Type and send reports File reports with carriers General Laborer

Ranger Environmental Services - Creola, AL

May 2021 to July 2021

Industrial and environmental cleaning company that work in Industrial Plant Shutdowns steel, power, chemical, etc. Heavy industrial cleaning, general labor work Site service

MCG - Mobile, AL

February 2021 to April 2021

Cleaning buildings, removing debris, and keeping areas neat and tidy. Vacuums and buffs floors, shampoos carpets, empties trash receptacles, and replace lining of trash cans. Coatingmill

Remedy Intelligent Staffing - Mobile, AL

September 2020 to December 2020

Working in a heavy industrial facility manufacturing large diameter pipe for subterranean oil and natural gas pipelines. Grinding, inspecting, preparing pipes for shipment and many Quality Assurance

Walmart Distribution Center - Irvington, AL

May 2020 to December 2020

Responsible for communication with individuals or groups verbally maintain quality and accuracy of by tracking and identifying freight manually or computer software inspect freight and products for correct quantities

Package Handler

FedEx Ground - Theodore, AL

May 2020 to August 2020

warehouse duties include the physical loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning Mail Carrier

Usps - Fort Worth, TX

November 2019 to March 2020

Deliver mail to homes and businesses in cities, towns, and rural areas. They travel planned routes, collecting and delivering mail, obtaining signatures, and answering customer questions about postal regulations and services.

CSA - Customer Service Associate/warehouse

FedEx Express - Rockville, MD

July 2016 to November 2019

To Provide Accurate Information And Assistance To Customers, Which Includes Responding To Inquiries, Problem-Resolution And Selling Of Company Services. To Perform Administrative Support Functions Necessary For Efficient Station Operations

Sortation Associate

Amazon Fulfillment Center - Theodore, AL

October 2017 to January 2018

Sorting packages based on size and destination. Building pallets, wrapping pallets, transporting pallets with pallet jack, and sorting packages and pallets cashier

walmart - Mobile, AL

September 2013 to August 2015

scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers

Pharmacy Technician

Mobile Infirmary - Mobile, AL

April 2012 to March 2013

preparing medicines, stocking supplies, and collecting patient information. Create compound medications, IV fluids, and other mixtures for patients transfer calls and page pharmacist over intercom Education

Associate in Pharmacy Technician

Fortis College Mobile - Mobile, AL

January 2012

High school diploma

Murphy High School Mobile - Mobile, AL

May 2010

Skills

• Customer Service

• Customer Care

• Excel

• Microsoft Office

• Office Experience (3 years)

• Cashiering

• Pallet Jack

• Warehouse Associate

• Warehouse Experience

• Merchandising

• Planograms

• Microsoft Excel

• Logistics

• Microsoft Word

• Load & Unload

• Pharmacy Technician Experience

• Typing

• Environmental Services

Certifications and Licenses

NCCER FIRE WATCH

July 2020 to Present

Additional Information

KEY QUALIFICATIONS

• Ability to work effectively for long hours

• Ability to work under pressure

• A good eye for details; great retention skills

• Ability to multitask, a great team player

• Diligent and committed to work

• A keen observer

• Great interpersonal and communication skills

• A friendly and cheerful attitude

Contact this candidate