Mayra Ramos

*** ****** **, *********, ***********, 06710, US • 929-***-**** • ads68c@r.postjobfree.com GED - 2001

East Side House Settlement - NY

Certified Medical Assistant - 2007

Caliber Training Institute - New York, NY

Housekeeping Manager - May, 2022 to Present

Healthcare Services - waterbury, CT

Promoted safety by demonstrating proper operation and training staff on power equipment tools. Implemented preventive maintenance practices and followed equipment guidelines to avoid failures. Created and documented protocols for preventive maintenance procedures Was in charge of a group of 13 housekeepers. Was in charge of scheduling, training, and Payroll Oversaw team productivity.

Cashier - January, 2017 to May, 2017

Walmart - Waterbury, CT

Credit cards, checks, gift cards, and coupons were all processed by me. Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Medical Assistant - April, 2013 to August, 2015

Mobile Health - New York, NY

Gathered histories, vitals, and current complaints through patient interviews. Gathered information about the client's medical history, including medications, symptoms, and allergies. Scheduled new and existing patients' appointments. Did clerical work like word processing, data entry, phone answering, and filing. Completed all of the required laboratory tests.

Checked medical insurance and gathered co-pays.

Took blood glucose readings and kept track of them. Collected patient information for billing and insurance filing by gathering forms, copying insurance cards Explained procedures to them to reduce patient anxiety and increase cooperation. Gathered all relevant information and calculations to assist the physician in interpreting the results. Helped patients prepare for X-rays, EKGs, suture removal, and dressing changes. Documented vital signs and medical history for patients Prepared lab specimens of blood, urine, stool, and sputum for diagnostic evaluation. Phlebotomy Technician Temp - January, 2012 to February, 2013 Montefiore Medical Group (MMG) Comprehensive Family Care Center - Bronx, NY Assisted physicians with instruments, injections, and suture removal while they examined and treated patients. Checked the quality of the specimens by centrifuging them before delivering them to the logistics courier. Labeled vacutainer tubes correctly with the patient's name, date, and time of collection. Used a vacuum tube, a syringe, or a butterfly venipuncture to draw blood from veins. Obtained a variety of blood samples via venipuncture or capillary puncture using syringes, butterfly needles, and straight needles. Kept track of the specimens I collected by initialing, dating, and noting the date and time of collection. EDUCATION

WORK HISTORY

Cardiology Technician Temp - September, 2011 to January, 2012 Montefiore Cardiology Associates - Bronx, NY

Used a variety of technical equipment, such as stethoscopes, thermometers, and sphygmomanometers to meet patient needs and prescribed medical therapies.

Used specialized procedural knowledge and equipment to test and document patient cardiac activity. Administrative Medical Assistant - September, 2009 to August, 2011 Childrens Aid Society LLC - Bronx, NY

Performed general clerical tasks both independently and with supervision. Conducted a thorough examination of the students. Performed all physicals on all students prior to starting the school year. Converted physical files to digital records by scanning them. Medical Assistant - July, 2007 to August, 2009

Family Medicine - Bronx, NY

Was in charge of general office duties, which included keeping track of medical records. Gathered histories, vitals, and current complaints through patient interviews. Gathered information about the client's medical history, including medications, symptoms, and allergies. Scheduled new and existing patients' appointments. Housekeeping Supervisor - March, 2004 to May, 2007 Bronx-Lebanon Hospital Center - Bronx, NY

Managed daily workflow by prioritizing tasks and keeping a tight schedule. Trained and mentored all new employees to ensure the highest possible level of service and performance. Was in charge of scheduling, training, and performance monitoring for 40 employees. Schedules, shift reports, payroll and other business paperwork were all completed by me. Oversaw and supported all new hires to ensure the highest level of service and performance. Was in charge of overseeing daily operations, which included employee performance, preventative maintenance, and safety. Housekeeping Temp - January, 2004 to March, 2004

Bronx-Lebanon Hospital Center - NY

Moved beds, and furniture out of the way to clean baseboards and dust out hard-to-reach areas. Cleaned all public areas such as the lobby, and public restrooms. Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition. Made sure the patient rooms were properly cleaned and disinfected.