Pallavi Dixit

Business Analyst + Healthcare Administrator + Dentist - (BA/MHA/BDS)

Phone: 551-***-**** E-mail: ads673@r.postjobfree.com

PROFESSIONAL SUMMARY:

Business Analyst, certified and trained with solid understanding of Business Requirements Gathering, Analysis, Evaluating Data Sources, Translating Requirements into Specifications, and Software Development Life Cycle Models like Agile/Scrum and Waterfall.

Gained experience in writing BRD/FRDs, use cases, Agile stories and creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Sequence Diagrams and Mock-up Screens thus facilitating better understanding of the system/ requirements.

Understanding of SQL databases, tables, indexes and ability to write basic structured queries.

Knowledge of manual testing, project management concepts for BA.

Experienced with using computer programming languages like SQL & Business Modeling Tools like MS Office, Axure, SAS, Tableau, MS Visio, UML, JIRA.

Extensive experience and knowledge of healthcare domain and experience with healthcare projects using innovative strategies based on data-driven insights by focusing on improving the key performance indicators (KPIs) and facilitating stakeholder decision making.

Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis.

Knowledge of facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.

Experienced in Healthcare Analytics, API transactions, HIPPA, FHIR standards, EMR and data solutions to interoperability problems for reducing patient burden.

Hands on experience in creating custom mock projects, custom fields and page layouts in a training platform.

Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

Developing understanding of analytics and have strong Verbal and Written Communication Skills, Process Improvement, Business development, and Independent Problem-Solving Skills.

TECHNICAL SKILLS:

Operating Systems: Windows, iOS

Databases: Oracle, SQL

Processes: Agile & Waterfall Methodologies

Business Modeling Tools: MS Office, Axure, SAS, Tableau, MS Visio, UML

Requirement Tools and Packages: Jira

EDUCATION

Bachelor of Dental Surgery (BDS), India (2003-2009).

Master of Healthcare Administration (MHA) from Colorado State University- Global Campus, Colorado, USA (2020-2023).

Certified Business Analyst with 5 months of internship- (June-Oct 2022).

PREVIOUS WORK EXPERIENCE:

A Healthcare Professional with 4+ years of industry experience in healthcare sector with established healthcare management skills, Multidisciplinary team collaboration, Organizational leadership, Project management, Healthcare IT, Finance and budgeting, EMR/EHR, Strategic innovation, Dental office administration, Patient management and Time management etc.