Julie Fenyes
Administrative Assistant at Magellan Healthcare
Fort Worth, TX 76132
******@*****.***
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
Magellan Healthcare - Reno, NV
2007 to December 2011
Perform general administrative support tasks for claims operations department. Responsible for maintaining file and record maintenance; support account director and operations manager in preparing expense reports, scheduling meetings and training sessions, calendar maintenance, preparing presentations, making travel arrangements, greeting/escorting visitors; Purchasing; Facilities; responsible for hardware (copier, fax, printer) maintenance and inventory; support QA Department with quality review of claims for Nevada Medicaid client.
* Implemented an improved inventory management process so supply requests could be easily tracked on a weekly basis
* Improved hardware performance by having maintenance performed on a scheduled basis
* Provided cost savings by combining inventory requests among depatments so duplication was eliminated
* Point of Contact for all meeting and training rooms' requests
* Perform research and compile data for special reports and presentations Claims Processor
First Health Services - Reno, NV
2005 to 2007
Performed direct data entry and/or verification of data entry, processed claims using MMIS, following all established government guidelines and procedures. Completed appropriate forms to justify the claim adjudication process
* Responsible for reviewing claims source documents for completeness and accuracy
* Resolve problem claims not accepted by system edits and audits as needed
* Perform research to resolve claims issues and make determinations utilizing online manuals and Claimcheck
Office Manager
Avocet Travel - Reno, NV
2004 to 2005
Recruited to set up software for start-up travel agency. Designed travel packages for clients for 9 resort destinatons in Bahia, Brazil. Oversee the work of junior travel agents in booking clients' travel. Implemented customer follow-up procedures for booked travel. Inventory Specialist
Greenspan/Adjusters International - San Francisco, CA 2004 to 2004
Performed inventory management for individual and commercial clients after a natural disaster; supported insurance adjusters by entering data into the claims database; provided reports for claims recovery to support company efforts to obtain maximum allowed for clients.
• Supported insureds in valuation of lost or damaged items Skills
• Linux
• Proofreading
• Event Planning
• Databases
Additional Information
Key Strengths
Seasoned, results-oriented administrator offering a 10-year track-record driving change processes that directly impact the bottom line. Combine planning expertise with an unrelenting commitment to the customer (both internal and external).
Skills / Technology
Executive level administrative support
Office Management
Field support
Business correspondence
Meeting / events planning
Multi-tasking at all levels
Conference calls
Office supplies / equipment maintenance
Proofreading
Website editing
Travel arrangements
Database maintenance
Typing 82 wpm
Dictaphone
MS Word
Excel
Outlook
Calendaring
PowerPoint
Windows NT
FileMaker 6.0
ProTour
Platforms: Windows, Macintosh, Linux
Business Applications: Microsoft Office, specialized inventory databases, MMIS