Customer Service Photo Editor

Location:

Del Rio, TX

Salary:

$23-$25

Posted:

October 26, 2022

Contact this candidate

Resume:

Raquel M. Terlaje

*** ******** *****

Del Rio, Texas 78840

830-***-**** **************@*****.***

Bilingual business professional with over 5 years’ proficiency in office administration, project and property management, sales & marketing. Excellent customer service and client relations experience. Dynamic and creative photographer with commercial and private photography experience.

EXPERIENCE

Zales the Diamond Jewelry Store 2015-2017

Del Rio, Texas

Sales Consultant

Exceeded target sales goals and goal requirements. Assisted team members in sales and goal achievement. Complied with all store policies and procedures. Responsible for client/customer sales and service. Identification of client/customer needs and placed special orders if required. Opened and Closed store. Managed monetary transactions, deposits, and customer/ client payments. Assisted customers with credit applications, managed exchanges and returns. Conducted daily inventory of jewelry and ensured jewelry cases, and work areas are clean and organized. Responsible for registration of Diamond Bonds, inspection, cleaning, and repair of jewelry items. Responsible for shipping and receiving customer/ client orders, returns, new merchandise, and special corporate merchandise items.

Trinity Mortuary

Del Rio, Texas December 2014- May 2015

Office Manager

Answer and take messages for owner, manager, and agents. Create In memory of slide shows for Viewings along with the music, DVD, prayer cards, grave markers, clergy record. File o files once service and death certificates have been given to the families. Create Obituaries for the news paper and our Trinity website and Face book page. Schedule a Father or Priest for services. Post In Memory Of s on our Face book page on a daily basis. Make sure our record books are up to date as services are completed.

Del Rio News Herald October 2011- July 2014

Del Rio, Texas

Classified/Advertisement Sales Representative and Office Support Staff

Responsible for client sales and service including but not limited to preparation and review for accuracy of all classified and display advertisements to meet pre-scheduled publication deadlines and payment processing. Performed various administrative duties supporting various departments consisting of client relations, and complaint investigations, human resources support (management support, daily and monthly close-out accounts receivables, intra-office employee contact and emergency preparedness, drills, and policy/procedures), marketing and strategic planning and forecasting of Herald products and services, and support photography (special events, politics, and news event coverage)

Camino Del Rey Apartments/Dessert Village Apartments April 2013 – January 2014

Del Rio, Texas

Leasing Agent and Office Administrator

Provided administrative and leasing support for 2 properties totaling 228 units including tenant relations, maintenance requests, renewals, and model staging. Collected and processed rental deposits, rents, accounts receivable documentation, and delivered bank deposits. Organized and coordinated budget-sensitive leasing events and resident promotional activities. Prepared leasing checklist and package which included all required processing of rental applications, contracts, deposits, schedules, and requested information. Responsible for creation, publication, and delivery of monthly tenant newsletter. Prepared and communicated tenant leasing correspondence, property status, and support documentation (leasing, maintenance, and security activity) to property manager and owner.

Carry-On Trailers February 2009 - July 2011

Montros, Virginia

Assembly Line Quality Control Specialist

Provided quality monitoring of product components (cables/light wiring) of trailers, heavy machinery including dump trucks and gooseneck trailers. Inspected trailer assembly to meet safety standard requirements and company decal/badge/pin-striping to meet corporate requirements. Responsible for new employee training of assembly line procedures and safety.

Rachel’s Digital Photography August 2008- March 2009

Quantico, Virginia

Owner Lead Photographer / Photo Editor

Produced high-quality photography tailored to and for each client ranging from commercial to portrait photography. Contracted photographer for local and private institutions ranging from military events, Quantico High School JROTC competitions and sporting events. Provided indoor/outdoor portrait photography to include individual, school, family portraits, outdoor wildlife, and special events. Prepared and delivered edited photograph packages to clients using creative software, digital equipment.

Picture Me Studios February 2009 – July 2009

Stafford, Virginia

Staff Photographer

Provided high-quality photography tailored to and for each client ranging from commercial to portrait photography. Conducted on-site and off-site photo-shoots. Managed client relations and appointment scheduling of services. Reviewed and edited photographs according to customer needs. Responsible for studio inventory and daily open/close procedures.

Homemaker December 1993 - February 2008

Ocean Side, CA, Camp Pendleton, CA, Okinawa, Japan, Fredericksburg, VA, Quantico, VA

Raintree Apartments 1994- 1995

Oceanside, California

Assistant Manager and Staff Leasing Agent

Maintained client tenant relations to include accounts receivable of rental payments and deposits, rental application processing, and communication with tenants. Showed and helped prepare (model staging and maintenance repairs) rental units for potential tenants. Maintained office administrative functions and operations including property information, receptionist and customer service duties, and document preparation. Provided weekly and monthly property status (written and verbal) to property manager and owner related to leasing, maintenance, and security activity.

SPECIALIZED SKILLS:

Language: Spanish proficiency (read, speak, translate)

Microsoft Office (Word, Excel, Access, PowerPoint, Publisher, Outlook)

Finance Software: QuickBooks

Graphics and Drawing Software: Photoshop, Corel Paint/Draw, Picasa

Desktop Publishing Software: Publisher, InDesign, AMP

Internet Browser: Internet Explorer, Firefox

Utility Software: Virus, File Compression, Transmit, Class Proof Alias

Peripheral Devices: Document Scanners, Network Printers, Fax, Multi-phone Lines, Microfilm/Microfiche viewer, Pitney Bowes Mailing Scale

Personal Computers: HP, Dell, MAC

EDUCATION

Penn Foster Career School 2008