Residential Manager Nursing Assistant
Resume:
*********@*****.***
CHESTER, PA 19013
SUMMARY
Dedicated Resident Manager skilled at overseeing successful residential operations at Healthcare facilities. Manages staff with firm and fair hand to keep all team members focused on safely supporting residents' needs. Successful at handling administrative, building maintenance and emergency response requirements with calm, level-headed approach. Motivated professional considered talented leader and driven problem solver. Brings over 20 years of experience in healthcare and caring for adults and children with developmental disabilities. Offers outstanding attention to detail and program coordination. Outgoing and hardworking medical professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing many years of related experience combined with results-focused and quality-driven approach. Dedicated CNA, Medications Technician, Lifesharing Provider, as well as Residential Manager etc.
SKILLS
Staff training and development
Strategic Planning
Time Management
Orientating and training
Project management abilities
Staff development
Flexible
First Aid/CPR
Team management
Clerical
Neitra Jackson
EXPERIENCE
October 2020 - Current
Assistant Manager Benchmark Human Services Swedesboro, NJ
Directed and led employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Delegated daily tasks to team members to optimize group productivity.
Organized schedules, workflows and shift coverage to meet expected business demands.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Developed training, assessment and performance monitoring programs to coach and mentor employees.
March 2006 - Current
Lifesharing Provider Elwyn Media, PA
Communicated with patients with compassion while keeping medical information private.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Managed operations in accordance with budget requirements.
Assisted residents with activities of daily living, including bathing, dressing, grooming, toileting and eating.
Helped residents maintain neat, orderly and comfortable room by making beds and assisting with cleaning and organization.
Built relationships with patients through companionship and life enrichment activities to improve quality of life.
Provided companionship, personal care and household management assistance to clients within private home settings.
Helped clients stay happy and healthy by providing mental and emotional support.
Served meals to residents according to individual meal plans, nutritional needs and personal preferences.
Documented changes in patients' psychosocial and physical conditions and communicated to care team.
Performed or assisted with ADLs using care plans and flow sheets as guide for personal hygiene, dressing, oral hygiene, nail care, toileting and other services.
Maintained clean and sanitary living environment for residents.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Transported clients to recreational and leisure activities.
Administered and recorded medication distribution according to policy.
Managed grocery shopping and took clients to medical appointments.
Worked closely with clients in vocational adjustments to acquire desirable work habits.
EDUCATION AND TRAINING
June 1996
High School Diploma
Chester High School, Chester, PA
October 1999
Associate of Science Allied Health
Starr Technical Institue, PA
CERTIFICATIONS
Certified Nursing Assistant
MANDT 1 and 2
CPR/FIRST AID
25 yrs Medication Administration (Certified)
2 yrs certified in (P.R.T) Personal Restraint Techniques
17yrs Management experience in (IDD/MR)
Over 25 yrs of experience in Healthcare
PROFESSIONAL REFERENCES
1. (Director Of Nursing) Karen Bischcoff 973-***-**** Benchmark Human Services known for over a year.
2. Tamika Gaines (LPN) 856-***-**** Benchmark Human Services known for 1 year.
3. (DSP) Isaac Johnson 267-***-**** Benchmark Human Services known for over a year.
4. (RN) Barbara McKinney (Elwyn) known for 30years 610-***-****.
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