KRISTIN PURCELL

ads664@r.postjobfree.com 414-***-**** 405 Bishops Way #524, Brookfield WI 53005 PROFESSIONAL SUMMARY

Industrious professional with 9+ years of proven expertise in Residential Real Estate. Meticulous, well-organized and decisive, with a proven track record of cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to a challenging role with potential for long-term career advancement and success.

EXPERIENCE

PROPERTY MANAGER (231 UNITS), ATLANTIC RESIDENTIAL, WAUWATOSA, WI — 07/2020-05/2022

• Supervised team of 7 on-site staff members; oversaw training, performance appraisals, disciplinary action; and implemented operational processes.

• Collected bids, negotiated contracts and oversaw all vendors and subcontractors.

• Oversaw all resident relations, renewals, move-ins and move-outs, unit turns, security deposit settlements, and all aspects of property well being and preventative maintenance.

• Prepared monthly financial reports, processed invoices, managed rent collections and delinquencies; assisted with annual budget creation and managed expenses accordingly.

• Implemented strategies to increase occupancy from 88% to stabilization within 3 months; maintained a 60% average retention rate while consistently increasing GPR by 10-12% every month.

• Reduced delinquency on GPR by 25% during the eviction moratorium by creating payment plans with residents.

Led property to win the 2022 Kingsley Excellence award ASSISTANT PROPERTY MANAGER (179 UNITS), FOUNDERS 3, FRANKLIN WI — 11/2017-07/2020

• Assisted with lease up of new Class A construction development.

• Administered all marketing and leasing initiatives to achieve stabilization within 10 months.

• Conducted hard hat tours, coordinated with the general contractor, assisted with managing punch lists and warranty repairs, and handled all tenant correspondence.

• Produced and analyzed market surveys, leasing activity, traffic patterns, and demographics to assist with pricing and renewal strategies.

• Prepared weekly reports and attended weekly ownership meetings.

• Effectively and proactively resolved any building issues and tenant concerns.

• Established relationships with local businesses and organizations for cross marketing and referrals.

Awarded 2019 C.A.R.E award

LEASING AGENT/SOCIAL MEDIA COORDINATOR (349 UNITS), OAKBROOK CORPORATION, MILWAUKEE, WI — 02/2015-11/2017

• Developed marketing content, promotional materials and advertisements for social media.

• Supported SEO initiatives to improve content, keywords, and branding.

• Marketed and leased apartments to prospective residents in accordance with LRO pricing.

• Collected rents and deposits, aged delinquency, and issued 5 day notices. LEASING CONSULTANT (188 UNITS), MANDEL GROUP, MILWAUKEE, WI — 09/2013-02/2015

• Managed all aspects of customer service, including showing apartments, preparing leases and resolving resident issues.

• Conducted weekly and monthly market studies from competitors.

• Prepared monthly ownership reports for investors. EDUCATION

Northeastern University — Business Administration, 2009 Real Estate License: in progress

REFERENCES

Available upon request

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