MARY KEOGH

**** * ****** ***** **. #** - Tucson, AZ 85710 -520-***-**** - ads630@r.postjobfree.com

SKILLS & ABILITIES

Clear and effective verbal and written communication knowledge

Extensive Interpretation and Translation Experience

Complete command of spoken and written English and Spanish languages

Ability to work independently

EXPERIENCE

Solari, Inc – 05/10/2021 – 07/16/2021

Worked remotely scheduling reservations for COVID-19 vaccines for non-English speaking Maricopa County residents.

Cyracom International - 03/08/2020 – 03/28/2021

Worked from home providing verbatim interpretation in order to facilitate communication between two or more parties. Ensured that interpretation sessions were accurate and complete while also adhering to the original text in terms of technicality and terminology.

Home Instead Tucson – 9/3/2019– 11/20/2019

Care Giver for clients who preferred tor stay in their own homes rather than live in an assisted living facility. Duties included. but not limited to cooking meals, cleaning house, running errands and driving client to various appointments.

Cyracom International -11/27/2017 – 10/26/2018 Tucson, Arizona – Spanish/English over the phone interpretation in a call center environment. Verbatim interpretation provided in order to enable communication between two or more parties. Certified that interpretation sessions were accurate and complete, while also adhering to the original text in terms of technicality and terminology

Cyracom International- 11/20/2012 – 11/26/2017 Tucson, Arizona – Contract Interpreter -Provided over the phone interpretation from my home under contract to Cyracom International with the goal of providing quality service to all clients. Demonstrated ability to carefully listen to conversations and provide verbatim interpretation ensuring that the context of the language is not altered during sessions.

Intuit, Inc. Tucson, AZ 11/2004 – 04/2009 -Provided Tier II technical support for Intuit’s TurboTax Software via telephone, email and chat. Served as Moderator for Turbo Tax Online Community.

EDUCATION

Pima Community College – Tucson, AZ – Certificate in Translation and Interpretation

Tucson College – Tucson, AZ – Medical Billing and Coding Specialist Certificate