Bridget Brown
***** ****** ****; Philadelphia, PA 19154
(HOME) 215-***-****; (MOBILE) 267-***-****
*************@*****.***
Highlights of Qualifications:
§ Twelve years of experience working in urban and multicultural communities and stakeholders
§ Passionate advocate for issues concerning children and youth, education, socio-emotional development and equity Education: Lincoln University, Lincoln PA
Master of Human Services, GPA: 4.00
December 2018
Temple University, Philadelphia PA
College of Liberal Arts - Bachelor of Arts, Psychology May 1999
Work Experience:
Wilmington Housing Authority- New Castle, Delaware Section 8 Chief - August 2021 – Present
• Manage/Supervise a department of 15 Team members: 10 Case Management Specialist, Coordinator, Analyst, Social Worker and Administrative staff in client intake, assessment, case management and solutions
• Collaborate with community partners throughout the state to support housing, employment & training and supportive services to assist individuals and families
• Manage & monitor Housing Choice Voucher waitlist and selection process
• Facilitate 10+ hours of training monthly in all Case Management Components (Client Intake, Coordination of Services, Monitoring of Caseload) so that the 2000+ clients receive outstanding service in housing, utility, employment, and eligibility for State Benefits and other resources
• Coordinate and collaborate with the head of Capital Development to ensure decent, safe and sanitary housing for families per HUD guidelines and regulations
• Prepares monthly statistical reports on rent/income data, transfers, portability, annual recertifications, waitlist, inspections, and Housing Choice Voucher programs
• Provide weekly reports on all 2000+ Housing Choice Voucher participants to the Executive Director
• Monitor the expenditures of the Section 8 budget, Housing Assistance Program (HAP) and Utility Allowance Program
(UAP) funding
• Collaborate with community partners monthly throughout the city and state to support the employment and housing services for families within and applying for our program Department of Health and Social Services, State of Delaware - New Castle, DE Training Educator Administrator II February 2021 – November 30, 2021 Social Service Senior Administrator November 2018 – February 2021
• Manage/Supervise (state-wide) a staff of 50+ Team Members: Case Managers, Supervisors, Administrator and Master Family Service Specialists in client intake, assessment, case management and solutions
• Facilitate 20+ hours of training monthly in all Case Management Components (Client Intake, Coordination of Services, Monitoring of Caseload) so that the 800+ clients receive outstanding service in housing, motel, rental, utility, employment, and eligibility for State Benefits
• Collaborate with 50+ community partners monthly throughout the state to support the employment and housing services for the children and families our division serves
• Responsible for establishing a new Unit with a focus on Case Management. Developed both policies and procedures, relevant forms, streamlined the referral, case management, as well as administrative processes to maintain and create and monitor a workflow
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• Responsible for the merger of the newly created Housing Stabilization Unit, Family and Schools Partnership Program Employment & Training and Case Management Unit to develop a transition plan to merge the different Units into one functioning Department
• Monitor the expenditures of the City Development Block Grant, Emergency Solutions Grant, TANF and TANF Emergency funds were expended appropriately, in a timely fashion for the program to serve Delawareans. Created a financial document tool to monitor expenditures and track data.
• Provide weekly reports on all 800+ case-related activities to the Division Director of the Social Services School District of Philadelphia -Philadelphia, PA
Director of Prevention & Intervention April 2013 – October 2018 Interim Deputy Chief, Prevention & Intervention October 2013 – May 2014
• Oversaw the District’s behavioral health emergency response with the City’s Department of Behavioral Health to ensure appropriate risk assessment, intervention, and aftercare coordination Managed a staff of 300 guidance counselors at 217 different schools who went through monthly training sessions taught by 8 Prevention/Intervention Liaisons who also reported to me o Collaborated with the City of Philadelphia’s 10 major child-serving systems to support interagency collaboration and resource development for mental health, drug, and alcohol counseling
• Collaborated with the Pennsylvania Department of Education advisors to develop a manual for Drug, Alcohol, and Mental Health Issues and created a Suicide Policy (Youth Suicide Awareness and Prevention Policy - adopted June 2016)
Prevention and Intervention Coordinator - October 2012-April 2013 Response to Intervention and Student Assistance Program Specialist – September 2011-June 2012 CSAP/Behavioral Health Liaison - September 2004-September 2011
• Worked in conjunction with the Office of School Safety (OSS) in the coordination of emergency response and relevant supports/services required to address the impact the emotional/behavioral health environments of schools and the surrounding community; maintained case history records on students as indicated to ensure the development and provision of appropriate aftercare
• Participated in Individualized Education Program (IEP) and 504 Service Plan Agreement meetings with Principals, school Psychologist, Special Education Liaison (SEL), parent and other pertinent team members to ensure services for students who required additional support
• Provided on-going support to 90 schools, including conducting monthly workshops for school communities on a number of topics relative to the emotional and social well-being of students
• Collaborated with 10 child serving cross-systems agencies (Department of Human Services, Department of Behavioral Health, Community Behavioral Health, Juvenile Justice System/Family Court, etc.) to ensure the linkage of supports to students to negate barriers to academic and social achievement
• Served as direct support to school-based staff in the management of grief and loss response, as it relates to suicide prevention and the possible demise of students and staff; provided targeted interventions towards recovery Supervised a staff of 40 guidance counselors at 30 different schools, including preparing and conducting monthly professional development on a variety of topics relative to the emotional and social well-being of students Asociación De Puertorriqueños En Marcha, Philadelphia, Pa. SCOH Case Manager
June 1999 – September 2004
KenCrest Services, Plymouth Meeting, Pa.
Residential Coordinator
November 1997 – June 2000
Grant Proposal Simulation Project, Truancy Reduction Initiative–Pincus Family Foundation (Field Experience Class, October 2018) Written Report, Recruitment and Retainment of Teachers – School District of Philadelphia (Human Resources Management Course, February 2018)
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Technology: Programming Languages: HTML, Python, C++, Java, Blender and Unity 2D/3D Software: IBM, SPSS (Probability Studies, Standard Deviation-General Population, Regression Analysis); Microsoft Excel (If Function, Pivot Tables, & VLookup), Word, Access, Outlook, Sharepoint Workspace, and Publisher; Adobe Photoshop, Illustrator, and Premier
Certifications:
• Pennsylvania Certified Lead Trainer, Student Assistance Program (May 2013)
• Pennsylvania Student Assistance Program Certified (October 2012)
• Quality Behavioral Solutions (QBS) - Safety Care Trainer (November 2010 – 2011) Relative Experience/ License/ Training:
• License Social Worker
• Youth Mental Health First Aid
• Mind in the Making
• Restorative Practices
• School Wide Effective Behavior Support
• Single School Culture
• Positive Behavior Intervention and Support
• Growing Through Grief
• Committee for Children Curriculum Trainer
o Second Step Anti-Violence
o Steps to Respect
o Talking About Touch
• NASP PREPaRE: School Crisis Prevention-Intervention
• NIMS/ICMS
• PaTTan
• Fair Housing/504
• Section 8 Management