Business Analyst
Resume:
SUPRIYA GUPTA *******.*******@*****.***
CAREER SUMMARY
•7+ years of experience as a Business Analyst with responsibilities encompassing Requirements Elicitation, Requirement Management, Validation, Modeling and Analysis
•In depth knowledge of all phases of Software Development Life Cycle (SDLC), Agile and Waterfall.
•Analytical, methodical and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business, financial and system requirements
•Maintained burn down charts, sprint backlog and product backlog sheets used all SCRUM rituals such as stand-up meeting, Sprint planning. Sprint review and sprint retrospect.
•Excellent verbal/written communication skills and strong analytical abilities and can perform well both independently and as a team player
CERTIFICATIONS
PSM 1 (Professional Scrum Master)
EDUCATION
Bachelor of Arts from Delhi University (1996)
PROFESSIONAL EXPERIENCE
Verizon (Client) Experis Manpower Group Nov 2021 – Present
Business Analyst
Gathered business requirements through interviews, surveys, and observing from account managers and UI (User Interface) of the existing system. Developed use cases/diagrams, conceptual model, using MS Visio
• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis
• Documented functional specifications to automate the process for workflow - for the approval, the system routes the application to the underwriters for review
Conducted briefing sessions with Dev and QA team, monitored the development and testing throughout the project. In charge of Production Support, assigning Service Manager tickets to UI team and Data team accordingly. Conducting weekly status meeting to get updates from the team members.
Meduit RCM Solutions-Charlotte, NC July 2020 – May 2021
Business Analyst
Medspantech is a queue based system that drives accounts to teams of people based on a multitude of different variables. Staff are placed in “teams” allowing one or many to work a selection of accounts. The main goal of the project was to include the ability to receive and process claim statusing from the payer and driving accounts to the proper queues.
Responsibilities
• Defining and documenting business and functional requirements and generating Requirements Document based on the Rules and Regulation. Gathered business requirements through interviews, surveys of the existing system. Targeted Revenue Cycle Management workflows, including patient access, receiving and processing claim statusing from the payer and driving accounts to the proper queues.
• Mapped the current and to-be Process flow, Product Roadmap, User stories, Use cases, Defects and data fix (backlog items) on DevOps.
• Conducted briefing sessions with Dev and QA team, monitored the development and testing throughout the project. In charge of Production Support, assigning Service Manager tickets to UI team and Data team accordingly. Conducting weekly status meeting to get updates from the team members.
Environment: Windows 10, DevOps, Service Now, MDM Sandbox, MS Office (MS Word, MS Excel, MS PowerPoint)
Client- Long and Foster Real Estate- Chantilly, VA Nov 2019-June 2020
Business Analyst
Long & foster acquired Fonville Morisey a North Carolina based reality group 10 years ago. Currently FM is operating a separate website. L&F is planning to integrate FM to their website. FM agents are not integrated to L&F site. There are 2 records for each FM agent in FRM database.
The goal of the project is to stop current FM integration that create the existing dummy FM agents and offices with ID’s that starts with FM and Terminate, flush out all the records of these agents and office references.
Responsibilities
•Conducted interviews with the stakeholders to collect requirements. Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements and manage Scope and change throughout the SDLC process of the product.
•Reviewed and analyzed data from various sources. Performed Data cleansing and Data mapping of large data set.
•Participated in Daily status meeting, Team status meeting with offshore team.
•Research and resolve system issues and perform application testing as necessary.
•Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models.
•Responsible for requirements gathering, analysis, detailed process flow design, Track change requests and monitored workload and schedule.
•Created and maintained Requirement Traceability Matrix (RTM) to see all the requirements are being captured.
EY-Alpharetta, GA May 2018 – Oct 2019
(Implementation partner Hexaware Tech- Edvensva)
Business Analyst/Project Manager
Responsibilities
Gathered business requirements through interviews, surveys, and observing from account managers and UI (User Interface) of the existing system. Developed use cases/diagrams, conceptual model, using MS Visio
• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis
• Documented functional specifications to automate the process for workflow - for the approval, the system routes the application to the underwriters for review).
• Created User stories, Defects and data fix (backlog items) on the Team foundation server (TFS).
• Reviewing and getting sign-offs on the requirements and handling review meetings with business.
• Conducted briefing sessions with Dev and QA team, monitored the development and testing throughout the project.
• Provided LOE and Delivery schedule to the Manager to get the funding for the Project.
• Prepared Consolidated Project plan (CPP) and Project Plan to track the progress of the Project.
• Participated in UAT to confirm that all derivative products can be successfully processed through stages of the trade life cycle.
In charge of Production Support, assigning Service now tickets to UI team and Data team accordingly.
Environment: Windows 7, UML, MS Visio, SharePoint, Team Foundation Server, Service Now, MDM Sandbox, CRM, MS Project, MS Visio, MS Office (MS Word, MS Excel, MS PowerPoint),
Cardinal Health Care - Twinsburg, OH June 2017- April 2018
Business Analyst
Cardinal Health is a leading provider of products, services, and technologies supporting the healthcare industry. Cardinal MedSync Advantage is new ways to drive greater medication adherence for patients, reduce time in your workflow and grow your bottom line. The main goal of the project was to Increases prescription volume1 and refill
Responsibilities:
• Worked on transaction-835 claims payments and remittance advice, which deals with the payment from payer to the provider.
• Analyzing Medicaid claim data and financial data as well as reviewing applications for completeness to process applicants for Federal Medicaid Program. Created User stories, Defects and data fix (backlog items).
• Defined the test criteria, project schedules and baselined the Test Plan with the help of project meetings and walkthrough. Prepared Test cases (using test data available from CMS test document) during the Design phase with the presence of QA team and implemented a plan for integration and functional testing.
• Analyzed the existing claims process and specific business rule logic will be applied in the requirement model.
• Conducted UAT to confirm that all derivative products can be successfully processed through stages of the trade life cycle.
Environment: Windows 7, UML, MS Visio, MS Project, MS Office (MS Word, MS Excel, MS PowerPoint)
Rokitt Inc.- Jersey City, NJ April 2014- June 2017
Business Analyst
Responsibilities:
Conducted one to one interviews with stakeholders to gather Business Requirements. Created Business Requirement Documents.
Worked throughout the SDLC, which included requirements, specifications, design, analysis and testing utilizing Agile methodology.
Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
Analyzed data and created class diagrams and ER diagrams for designing databases.
Tracked change requests and monitored workload and schedule.
Performed Data mapping and data cleansing.
Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realization. Identified UI requirements, created Wireframes, Prototypes.
Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
Authorized progress and completion reports which were then submitted to project management on a weekly basis in MS project.
Environments: Agile Methodology, Ms. Visio, Microsoft Word
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