Customer Service Barista
Resume:
Samantha Heer
Denton, TX *****
*********@*****.***
Work Experience
Receptionist
Happy Dog Spa - Corinth, TX
June 2022 to Present
• Schedule and Organize all appointments and pricing.
• Responsible for updating computer program notes, and keeping track of all dogs.
• Counting drawer, and completing deposits.
• Keeping track off all merchandise, and completing inventory.
• Dog nail trims
Shift Leader/Barista
151 Coffee - Lewisville, TX
February 2021 to May 2022
• full-time working in a friendly, customer based environment.
• learned to always put customer satisfaction first and make engaging conversation with each customer interaction.
• Counting drawer each night.
• Leading a team of baristas on 7+ hour shifts at a time.
• Managing customer interactions and personalizing customer service.
• Counting and organizing store stock every week.
• Putting away delivery trucks for the store on shift. Team Leader
Panera Bread - Denton, TX
July 2020 to February 2021
• Team management : Working directly under a Manger to insure team safety and accuracy of our products.
• Customer service skills : Working directly with customers to insure each customer is satisfied with their experience.
• Cash register experience: working with a cash register system, counting change accurately.
• Food safety certified.
• Mastered all aspects of job including : Service, Line Cook, and Barista Fan Captian
Dairy Queen - Lewisville, TX
February 2019 to July 2020
• Team Leader : working directly with managers to insure the store was operating smoothly and efficiently. Creating a team atmosphere. Working directly with customers to create a warm and pleasant experience within the dining room.
• Cash register experience : Working with a register system, making sure to accurately count change.
• Food safety certified.
• Ice cream cake decorator
Education
Associate's degree in General Studies
NCTC/North Central Texas Community College District/North Central Texas College District - Denton, TX
August 2020 to Present
High school diploma or GED
Denton, TX
February 2020 to February 2020
Skills
• Barista Experience
• Food Safety
• POS
• Coffee Experience
• Team Leader
• Time Management
• Customer Service
• Food Safety Experience
• Cake Decorating
• Cash Handling
• Retail Sales
• Team Management
• Communication skills
Contact this candidate