Customer Service Front Desk
Resume:
Christine Hanson
** ******** ******, ******** ** 06902
********************@*****.***
Education
College: Providence College, Providence, RI
Business Management Major
Communications Minor
Overall GPA: 3.37/4.0
Graduating 2024
Relevant Courses: Macroeconomics, Strategic Brand Management in the UK, Organizational Behavior Management, Managerial Finance, Human Resources Management
Internship Experience
JBrown Canary Wharf Estate Agents
October-December 2022
Did social media for the company
Conducted market research for the current sales and lettings market in Southwest London
Created a brochure of how the market has been affected over the last year
Learned how to match a property to a client correctly and how to approach new clients
Worked alongside the JBrown India team with overseas investment clients
Researched upcoming developments in Southwest/West London
Learned how to approach developers to be listed as an agent and how to put forward these off-plan developments to international investors, which covered ROIs and rental yields.
Work Experience
The Highlander (TPG Corporation), Chatham, Massachusetts
July 2022
Front Desk Agent
Assisted guests with booking their stay
Provided guests with expert knowledge about the inn and surrounding town
Managed guest accounts
Scheduled daily maintenance
Wild Goose Tavern (TPG Corporation), Chatham, Massachusetts
May-August 2021, 2022
Head Hostess for the restaurant
Planned seating charts, assisted customers with questions guests had about menu and restaurant
Trained new employees
Server for the restaurant
Provided excellent customer service for all guests
Cuffy’s of Cape Cod, Chatham, Massachusetts
May-August 2019, 2021
Retail salesperson for a clothing retailer.
Stocked inventory, managed the sales register, and assisted customers with clothing selection and availability
Provided excellent customer service while helping customers find different merchandise and checking them out.
Chatham Candy Manor, Chatham, Massachusetts
May-August 2017, 2018, 2019, 2020
Salesclerk for Chatham Candy Manor
Stocked candy, cut fudge, made gift boxes, assisted with making chocolates
Provided excellent customer service
Special Skills/Certifications
Microsoft Excel Specialist Certified
Advanced social media skills: Tik Tok, Instagram, Twitter
Lifeguard Certification
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