Production Supervisor
Resume:
John Cloherty
Experienced and driven operations manager with 8+ years of experience. Seeking to drive quality, cost, time and safety practices the to the highest standards. Pitman, NJ 08071
************@*****.***
Work Experience
Operations Manager
Ace Designs
2016 to Present
Sets challenging cross-functional goals that support the organizational goals and strategies.
● Integrated functional strategies, utilizing business expertise to reach financial and operational objectives.
● Research and developed new strategies to achieve company goals and objectives - Deployed resources to reach financial forecast and business objectives.
● Developed plans for managing/retaining talent inside organization and for improving leadership strength.
● Developed operational functions essential for increasing firm's productivity such as product promotion and placement
Shift Supervisor
Durand Glass Manufacturing
2011 to 2016
Responsible for overseeing the entire production floor; including 70-100 employees and four supervisors.
• Responsible for overseeing, enforcing, maintaining and teaching all of our employees 5S and Lean Manufacturing standards and practices.
• Oversee every production line, quality control, raw and finished materials and logistics on my end of the production floor.
• Increased yield on my crew 8% since I started, by far the biggest improvement company wide. Blend Plant Superintendent
INTERNATIONAL PAPER - Barrington, NJ
2010 to 2011
Took a failing blend plant and turned it into one of the most profitable in the country by implementing new training strategies, prior experience with flexographic printing for boxes and displays, quicker manufacturing leading to more customers and orders. With an acute attention to quality and detail we raised our customer base by 15% . Increased on time delivery from 75% to 98% which was the highest company wide during my time. Planned daily outbound and inbound shipments of raw and finished materials. Used up to six different carriers such as: Conway, R&L, Schneider National and Old Dominion Freight.
• Grew business by 20% in the first six months by gaining customer respect and loyalty with a constant quality product and constant contact.
• Incorporated multiple process improvements in order management, better way of tracking inventory in house leading to a quicker pulling and manufacturing of orders
• Retrained current employees to break bad habits and be more productive by learning all aspects of the business and cross training employees in all areas.
• Took the initiative to track every order through multiple freight companies ensuring on time delivery with all customers.
• Highlighted previous problem issues with quality products and had the ink reformulated for quicker manufacturing.
Weber Display & Packaging., Philadelphia, PA.
Manager
Ink
2009 to 2010
Developed new standard operating procedures resulting in new customers and reduced ink costs 20% in a first year. Gave all plant tours for new customers who were watching their box or display printed for the first time. Was on press for all new jobs to ensure quality and prevent downtime. Took over the job in time of crisis for the company and thrived implementing new processes, finding creative solutions to eliminate downtime and service customers needs in a timely manner.
• Implemented an online storage system where customers could e-mail the exact color they needed and download into our database. This is a highly desired process for high dollar value customers and put us in the position to gain more customers and have a leg up on our competition. Our second biggest customer joined us as a direct result that we used this process resulting in over 25 million in sales.
• Took the initiative to recycle obsolete ink back into a usable product greatly reducing cost for the company.
• Reduced downtime 15% on a monthly bases due to ink related issues. Trained all press operators to correctly read and identify problems on the X-Rite system
• Maintained supervisory responsibilities around 70-80% of the time. Weber Display & Packaging., Philadelphia, PA.
Production Floor Supervisor
2007 to 2010
Expertise in product development process improvement, operational development, analysis, planning, schedule reconfigurations and logistics. Improved time management with creative problem solving.
• Responsible for 5 machines and over 20 employees at all times.
• Raised production by over 12.5% by analyzing and resetting lineup to improve downtime between orders
• Trained over 60 employees on new computer operating system. Our company moved from HRMS (Harry Rhodes) to % while in shipping.
• Took over Quality Control responsibilities handling all customer returns and finding what went wrong and solutions so it does not happen again.
• Work as a liaison for all departments in the company. Including: Sales, Customer Service, Quality, Ink, Design, and Scheduling.
Weber Display & Packaging., Philadelphia, PA
Sales Service Representative
Weber Display & Packaging
2004 to 2007
Responsible for processing and servicing inbound calls from customers. Resolution of customer questions, complaints, and requests. Provide pricing, delivery information, and process orders. Interact with customers regarding product and service requirements such as pricing, shipping, credit and return policy, product status tracking. Implemented warehouse tracking system to see individual items usage per month which raised business.
• Handled over 35 accounts all over the country and kept in constant contact with each and every customer in a timely manner.
• Handled all warehouse accounts replenishing stock items as seen fit. Warehouse business grew 20% within the 1st year of overseeing this task.
• Booked and maintained over 10 million dollars worth of business with various customers.
• Order labels for incoming jobs from various providers and check for size, color and accuracy.
• Organize and file all BOLs for the department. This ranged from companies such as ULINE, VT Graphics, Di-Tech C/D's, Flower City Printing, Panel Prints and many more.
• Be in constant contact with salesman and especially my customers on delivery dates and timelines. Education
BA in Communications
Rowan University
2000 to 2004
Skills
• Leadership
• Packaging
• Manufacturing
• Supervising experience
• Microsoft Excel
• Assembly
• Microsoft Office
• Microsoft Outlook
• Flexo Press
• 5S
• Process Improvement
• Constant Contact
• Lean Manufacturing
• SAP
• Order Management System
• Six Sigma
• Logistics
• Lean
• Computer Networking
• Production Management
• Supply Chain
• Quality Control
• Team Management
• Project Management
• Research
• Written Correspondence (3 years)
Certifications and Licenses
Six Sigma Green Belt
Present
Publications
Courier Post
February 2003
Sports writer for 3 years
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