Hr Consultant Relations Specialist

CHRISTOPHER GOLSON

**** ********* *** ~ Bowie, MD 20721 301-***-**** *********@*****.*** LinkedIn HUMAN RESOURCES EXECUTIVE LEADER

Operations Management ~ Performance & Development (P&D) ~ Private/Public Sector/Non-Profit Seasoned, innovative HRBP with extensive employee and labor relations experience. Proven success combining duty to maintain a company’s profitability while providing fair and compassionate guidance for all employees through intricacies of implementing appropriate HR processes and programs. Adept at handling difficult grievance settlements, terminations, lay-offs and a plethora of critical and sensitive HR responsibilities. Superior collective bargaining skills and negotiating expertise. Core competencies in:

Human Resources Development Employee Relations Labor Relations

Business Development Succession Planning Training and Facilitation

Learning & Development (L&D) Talent Management Safety and Compliance CAREER ACCOMPLISHMENTS

Simplistic Resources & Associates

• Designed and delivered successful recruitment strategies for identifying, selecting and retaining technical and nontechnical positions, including 3 key management roles.

• Served high-profile clients, including Chick-fil-A, World Resources Institute, Nuclear Regulatory Commission, PSI Services Corporation, National Automobile Dealers Association, Association of Black Psychologists and LifeBridge Health.

WMATA

• Worked with leadership to develop Metropolitan Transit Police Department’s three-year strategic plan with proposed fixed target representing 5.2% decrease in crime by 2017.

• Served as trustee for WMATA’s Defined Contribution Plan, consisting of 2,900 members and $73 million in assets; and implemented performance management evaluation process to support MTPD’s leadership alignment throughout department.

CVS HEALTH

• Coordinated activities with Area HR Leader and Corporate Labor Relations Team to implement performance management system to effectively measure licensed pharmacists throughout region.

• Designed and developed sourcing strategies, creating pipeline of ready-now pharmacists and pharmacy interns to support annual hiring goals for region. PROFESSIONAL EXPERIENCE

AMERICAN ASSOCIATION OF RETIRED PERSONS (AARP), Washington, DC 2022-Present Human Resources Business Partner/Contractor

• Serves as advisor and provides HR expertise to client groups, partnering routinely with internal HR teams as well as leaders, management, and employees in headquarters and in the field.

• Oversees managing matters related to employee relations, coaching and influencing, performance management, talent acquisition, development and training, and employee engagement.

• Retains up-to-date knowledge on employment laws, HR trends, and best practices in order to guide and counsel teams, mitigate risks, and deliver solutions.

• Resolves routine HR-related inquiries with HR team to provide positive customer experience. MEDSTAR HEALTH – MEDSTAR MEDICAL GROUP, Columbia, MD 2020-2021 Human Resources Business Partner

• Aligned business objectives and priorities with employees and management in designated business units as strategic partner contributing to achievement of established department goals and objectives.

• Managed and resolved complex employee relations issues while serving as liaison between associates, management and all other HR functions (HRIS, payroll, benefits and compensation).

• Conducted monthly meetings with respective business units, communicating needs proactively and formulating partnerships across HR functions to deliver value-added services. CHRISTOPHER GOLSON Page 2 of 2

PROFESSIONAL EXPERIENCE

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SIMPLISTIC RESOURCES & ASSOCIATES, Bowie, MD 1995-2020 Human Capital Consultant (2017-2020; 2011-2013; 2007-2008; 2002-2003;1995-1997)

• Provided consulting/coaching services in team formation and development, conflict resolution, change management, business planning, workforce strategies, talent management and process improvement.

• Worked with client groups to enhance organization and leader effectiveness by planning and implementing short- and long-term needs assessments for re-engineering human resources structures.

• Completed consulting projects via Human Capital Consultants, LLC and The Horizons Group, LLC, serving in roles as HR Director, Employee Relations & Engagement Manager and Sr. HR Consultant. WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY, Washington, DC 2014-2017 Strategic Human Resources Business Partner, SHRBP

• Provided and facilitated strategic HR consulting services/support to business unit (BU) management as primary point of contact, liaising between HR and BU through full life cycle of issue resolution.

• Oversaw in-depth client needs assessments, identifying gaps between current/end state goals, ensuring alignment of results-driven/cost-effective solutions to organizational vision/departmental mission.

• Conducted workforce planning/forecasting process, supported/facilitated training management in HR best practices; spearheaded sustainable change management initiatives via effective communication.

• Diagnosed HR transitional inefficiencies impacting managers and leaders within BU and collaborated with HR team members to identify and implement process improvements. CVS HEALTH (formerly CVS CAREMARK), Annandale, VA 2013-2014 Human Resources Business Partner

• Developed strategies to drive and deliver various HR initiatives to support Area Store Operations Group, comprised of Field Management, Store Management, Pharmacist and Store Support Staff.

• Performed talent assessment and development of store employees and field management, recruiting and talent acquisition, succession planning, goal setting, counseling and employee/labor relations.

• Partnered with Region Manager to ensure HR initiatives directly aligned with business goals and opportunities.

Additional work history: Regional Human Resources Manager, Central Parking System; Sr. Employee Relations Specialist, The Architect of the Capitol; Labor Relations Director, Corrections Corporation of America; HR leadership roles: Resource Consultants, Inc., Virginia Lottery, Humana Group Health Plan, Gannett Communications Company, GTE Products Corporation and Johnson & Johnson. Military service: Captain, United States Army, Air Defense Artillery Officer. EDUCATION & CERTIFICATION

WINSTON-SALEM STATE UNIVERSITY, Winston-Salem, NC

B.S. in Psychology & Special Education

HUMAN CAPITAL INSTITUTE, Washington, DC

Strategic Human Resources Business Partner Certification, 2016 PROFESSIONAL AFFILIATIONS

Commissioner, Enterprise Road Corridor Development Review District Commission, Prince George’s County (Appointed July 17, 2018)

Member, Municipal Tax Differential Task Force, Prince George’s County (Appointed August 29, 2017) Member, Society for Human Resources Management (SHRM) Life Member, National Association of African Americans in Human Resources (NAAAHR) Former Member, International Foundation of Employee Benefit Plans (IFEBP) Life Member, Military Officers Association of America (MOAA)

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