Police Officer Lab Technician

Mark Hoffman

*** ***** ***** ** ****: 609-***-****

Hammonton, N.J. 08037 **********@*****.***

SUMMARY Over 12 years of results-oriented experience centering on:

Mentorship

Technology Leadership

Infrastructure Design

Customer Focused Support

Self employed January 2020 until present

Site survey, Design and implement servers/ desktops/laptops for small businesses. Run cat5 cables and drops along with setting up wireless access points. Printer installation and repairs. Diagnose and repair Servers/laptops/desktops. Microsoft operating systems from Server 2019 thru Nt 4.0. Desktop systems from Windows 10 thru nt 4.0.

EXPERIENCE Technical Lead for Enterprise Computing supporting DD(x)

Lockheed Martin, Moorestown, N.J. Sept 2001 – December2011

Responsible for the design, implementation and support of the DD(X) Classified computing infrastructure. Consists of 19 servers and 300 desktops.

Meet with PMO’s to discuss and implement strategies for visiting Raytheon and Northrop Grumman contractors at our facility.

Speak with Raytheon and Northrop Grumman Engineers to solve problems when they occur on the DD(X) National Team WAN.

Accompany DSS Reps when they inspect our classified environment and implement any and all changes that they may require and that time.

Lockheed Martin ranked Superior two years in a row.

Mentor teammates on classified procedures and security on the classified Domains.

Sr. System Analyst Windows Team Lead

Lockheed Martin, Moorestown, N.J. Sept 2001 –December 2011

Team administration of 6000+ computing assets

(classified and unclassified).

Mentor and assist teammates on difficult problems.

Handle hotlines and system upgrades

Dell Certified in troubleshooting and repair of all Dell equipment.

Assisted in the successful migration of the Magic Domain into the Acct04 Domain with minimal impact to the customer.

Designed and implemented a Konica Scanner solution that didn’t violate Corporate SIP Policies for the DD(X) and ANP areas.

Designed and implemented a backup solution for the classified DD(X) environment.

Lan/Wan Developer

Lockheed Martin, Moorestown, N.J. 11/99 – 9/01

Assisted in building 2000 + Nt 4.0 Domain while at the same time supporting a 300 + classified Domain.

Supported the DD21 effort.

Maintained several WinCenter and Citrix MetaFrame environments.

Create, test and install Ghost images for the Magic Domain.

Designed and implemented networking solutions throughout the campus.

Answer hotline calls pertaining to hardware or software problems in the Nt environment.

Lab Technician

Camden County College Blackwood, N.J. 12/98 – 10/99

Maintain Lab Computers & Network

Assist Students with labs including setting up and troubleshooting Nt 4.0 Servers and workstations and the network.

Assisted students with practice tests in preparation for their Microsoft Exams.

Police Officer

Winslow Township, N.J. 10/89-9/96

Conducted Patrol of 58 square miles

Enforced Motor Vehicle and Criminal statues

Rotated Dispatching incoming 911 calls

EDUCATION Camden County College

Microsoft Certified System engineer Program 1/98-5/98

Camden County College

A+ PC Repair Program 5/97-7/97

Camden County College 1/90-5/90

Police Academy

CERTIFICATES Microsoft Certified Systems Engineer May,1998

Microsoft Certified Professional + Internet May, 1998

Microsoft Certified Professional April, 1998

A+ Pc repair Certificate July,1997

Police Training Commision certificate May, 1990

AWARDS 1 Business Excellence Award ; 1 Center Excellence Award; 1 Employee Excellence Award; 1 Sourcing Good News Award and 1 Lightning Award.

References Available on Request

- # - 10/24/2022

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