Data Entry Customer Service
Resume:
Carlene Martens
Random Lake, WI
**************@*****.***
Obtain a permanent position where I can utilize over 20 years of Management experience. Lakeside Foods
Sanitation Supervisor
Oversee 25 cleaners
Assist with Production until Sanitation time starts 3 a.m. Approve requests off
Titration testing
Weigh/dispense chemicals
Ensure CCP are sanitized appropriately
Enforce safety
Rearrange schedule in event of absenteeism
Shift passdown
Work Experience
June 2019-July 2020
Krier Foods
Sanitation Technician
Sanitize Beverage equipment
Perform triatration testing for acid percentage
SQF Audit/maintaining paperwork
HACCP Certified
Pipe Swings
Assist in recycling
Measure chemicals
Complete work orders
Enforce safety
On the safety committee
Ensure beverage fillers are properly sanitized so nobody in the nation becomes ill
Production Leader
Bemis Mfg - Sheboygan, WI
August 2017 to May 2019
Report standings on 75 robotics presses
Within the Plastics industry (injection molding)
Enforce Safety
Oversee union environment/defuse situations
AS 400 system
ISO Environment
Union Adherence
LANSA inquires/navigation
Disciplinary reviews
Accountability for 92+ operators daily
Ensure testing presses are ready for the next shift 3rd Shift
Hyster driver meeting
Daily improvement meetings
Rearrange schedule/operators according to press priorities
Area Account Manager
Mahlerclean - Sheboygan, WI
December 2015 to Present
Manage cleaners
Oversee 39 commercial buildings
Interviewing/hiring/coaching
Sales
3rd Shift Operations
Payroll
Chemical ordering
Administering corrective actions
Client visits
Defuse situations
Schedule floater daily
Quality Assurance Analyst
Times Printing Co. Inc. - Random Lake, WI
August 2014 to August 2015
Responsibilities Inspect work daily for printing defects Hourly times pulls Interact with Press operators/staff to ensure quality printing is performed Filing/Sales Inspect Customer samples daily Measure products for accuracy Accomplishments Found printing flaws;saved the company money as the flaws were found prior to the product going to the customer. This gave us the opportunity to fix the flaws by my findings. Skills Used People interaction, common sense, self worth accomplishment
Project Manager
ACS State And Local Solutions
April 2008 to July 2013
sub-contracted through ACS. ACS asked me to rejoin them as an Operations Manager overseeing production of 4 areas. Process, Image, and apply all child support money for the State of Wisconsin
*Client Relations
*Meet Contractual Obligations
*Sales
*3rd Shift Operations
*Extract/Image on OPEX 3690/Apply Money to all child support payors for the State Of Wisconsin
*Employer Contacts
*Data Entry
*Ensure the entire Lockbox operation is complete prior to the end-of-day
*transmit files daily to the State
*Interview/Hiring/Evaluate/Coach employees
*P/L responsibilities
*New Hire Paperwork/benefits
*Training
*Ensure Safety Procedures
*Quality Customer Service
*Cross Training employees for production efficiency
Area Manager
Wal-Mart Logistics & Transportation
October 2006 to March 2008
Oversee Shipping Operations/direct loaders, dispatch trucks, effective yard driver communications Payroll-provide necessary reports and/or corrections needed for accurate reporting Ensure safety procedures are followed on a daily basis Perform safety inspections/enforce OSHA Guidelines Perform monthly quality assurance audit inspection Ship trailers Manage the Process Flow Controls of the entire1.6 million sq foot warehouse Account for all Left-On-Dock items ensuring no theft or unaccounted for freight Employee Evaluations Performed over 350 interviews for the start-up process Cross-Trained in Break pack order filling Meeting performance goals/utilizing job-specific procedures and supplying sufficient tools to associates when needed Label Control Eliminate shrink Perform weekly quality loads audits on shipping loaders Start-up meetings daily Maintain mentor/mentee relationships throughout the warehouse Client Relations
Project Manager, SME
PRWT Services, Inc - Milwaukee, WI
October 2000 to 2006
Oversee mailroom and scan room functions Process/Sort/Batch/Image inbound mail from Child Support payers for the State of Wisconsin Quality Assurance Client relations/Customer Service Meeting production deadlines Motivating/coaching employees/Supervising/Training full operations Trainer for a new startup location Profit/Loss Budget Enforce Security Procedures on a daily basis Review RFP's make decisions/eliminations & additions Hire/Interview/Terminate Employees Multi Branch Responsibilities assisted (New York, Ohio, Michigan, & Illinois) Sales
(contract expansion) awarded $90K contract after gaining the Clients respect and confidence
(Asked for the additional business) Awarded for 2004: Best Gross Profit Margin, Least Amount Of Overtime and "Fire Fighters" award (savings troubled contracts)
Check Processor
Fed. Reserve Bank of Chicago - Milwaukee, WI
1999 to 2000
Data entry Meeting production deadlines Imaging checks dispatched and shipped checks nationwide Processing Electronic Cash Letters Data Entry
Branch Manager
Advance America - Milwaukee, WI
1998 to 1999
Quality customer service Maintaining budget Coaching/motivate employees/Cold Calling Collections (door-to-door)/Marketing Training site for New Managers B2B Marketing/B2B Sales
Customer Service Officer
Community Bank - Sheboygan, WI
1997 to 1998
Multi branch responsibilities Customer service Training employee at multiple locations regarding Federal Regulations Cash Handling Coaching/Motivating/Supervising/employees Additional Employment
Education
Business
Institute of Financial Education
September 1987 to October 1996
Skills
Production Support
Baking
Lean Manufacturing
Certifications/Licenses
Add your certifications
Additional Information
Add any additional information you would like on your resume Add another section
©2018 Indeed - Cookies, Privacy and Terms
Contact this candidate