Tammy Anderson
Bixby, Ok *****
OBJECTIVE:
A challenging position, utilizing abilities developed through my education and experience, with the opportunity for professional growth as well as helping others to obtain their goals. QUALIFICATIONS
• Administrative and customer service experience in private, public and non-profit sectors.
• Accounting experience in telecommunications, hospitality and non-profit organizations.
• Coordinating conferences, dinners and meetings.
• Creating and preparing brochures for publication
• Knowledge and use of several software packages including Microsoft office Suite, PageMaker, Novell Explorer, Excel, Access, Fundware, Black Baud, Serenic, Publisher, BytePro, Capture perfect scanners.
• Detail oriented, multi-taker with the ability to learn quickly and train others.
• Team builder and problem solver with supervisory experience.
• Graduated with honors, recognized on the National Dean’s List for 1996 & 97. Studied courses in business and Accounting.
EDUCATION
4/95 to 9/97
Associate of Applied Science in Accounting
Duluth Business University, Duluth, MN
EMPLOYMENT
Gateway Mortgage Group LLC
Shipping Clerk
9/28/15 to Present
• Responsible for stacking and scanning closing packages from title companies
• Prepared Notes and Mortgages to be sent to the funding banks.
• Ran reports and prepared shipping labels for daily shipments Main Event Entertainment
Bookkeeper
4/10/15 to 1/1/2017
• Responsible for preparing all daily deposits and bank bags for cash registers.
• Ran all reports and balancing accounts.
• Coded and prepared all invoices Accounts payable
• Verified all employees times for payroll
BOK Financial
Fulfillment Department Specialist
7/14 to 4/10/15
• Responsible for sending appraisals and commitment letters to borrowers. Dollar Thrifty Automotive Group
Claims Service Representative - Temp
3/2014 to 6/2014
• Answered incoming calls and directed customers to the correct department
• Set up and processed accident claims
Kohl’s Department Store
Customer Service Representative
9/2013 to 8/2016
• Responsible for handling all customer returns and exchanges. Processing the returns and getting them ready for the floor and being damaged out.
• Prepared store registers for daily close of business and secured all equipment and keys. Victory Christian Center
(Victory Bible College, Victory Kids Care & Victory World Missions Training center) 08/06 to 1/2014
Accounts Receivable Representative
• Responsible for all aspects of billing and maintaining student information for two schools and one daycare.
• Set up and maintenance of monthly bank drafts and recurring credit card payments.
• Balance all accounts monthly and produce needed reports as well as print and mail monthly statement to students and Parents
• Track and route all Check requests and purchase orders to be processed to Accounts Payable. Victory Christian Center
05/04-08/06
New Members & Cell Members Secretary
• Processed and maintained all information on new members and visitors
• Connected members with Care Pastors and cell leaders in their areas.
• Produced, organized and mailed correspondence for training sessions
• Maintained weekly and monthly reports.
• Answered the multi-line phone system
• Prepared quarterly Cell Directory for publication. Edited weekly cell lessons for the bulletin.
• Maintained attendance for over 900 cell groups on a monthly basis.
• Created excel reports to track the progress of each group and care pastor.
• Coordinated monthly new member’s dinners.
• Organized yearly conference including online registration.
• Recruited volunteers to help with conference and other events
• Supervised registration, co-lead workshop.
Victory Christian Center
10/02 – 05/04
Facilities Department Specialist
• Responsible for maintenance of building which included, cleaning and stocking restrooms, vacuuming carpets, mopping and buffing floors, setting up and tearing down meeting rooms for events. CP Internet
06/01 to 09/02
Accounts Receivable Specialist
• Processed daily deposits and credit card transactions.
• Applied payments to customer’s accounts
• Set up new customer accounts.
• Responsible for cancellation of accounts for non-payment, credits and invoicing and account reconciliation.
• Answered multi-line phone system
Duluth Remote Encoding Center (U.S. Postal Service) Data Conversion Operator
10/99 to 01/01
• Data conversion of mail pieces through computerized optical scanner system. Republic Bank, Inc., Duluth, MN
5/98 to 9/00
Loan Department Representative
• Balanced loan control ledger accounts daily
• Prepared monthly loan department reports and board meeting reports.
• Processed new loans and Dealer floor plans.
• Customer service experience in opening accounts
• Answered multi-line phone system.
REFERENCES
Linda Way
7700 S. Lewis Ave.
Tulsa, Ok 74136
Lynn Popenhagen
2702 S. Delaware Ave.
Tulsa, Ok 74136
Annette Cuddeback
5120 E Easton St N
Tulsa, Ok 74112