OSP Project Manager

Dirk Street

Jonesboro, GA 619-***-**** *********@*******.***

PROFESSIONAL SUMMARY

I establish the project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities. I drive project execution: track project activities, monitor & handle changes, conflicts & escalations. I handle customer & stakeholder engagement: manage customer relationship building confidence & trust, Provides overall project management through oversight of project plan development and implementation. I manage project management staff and all activities, operations, and resources necessary to carry out and ensure that projects are completed on time, within budget, and in accordance with project requirements. I evaluate contractor/consultant bids and contracts and prepares the selection process for selecting contractors/consultants. Enforces contract provisions and resolves budgetary, technical and scheduling issues. Makes on-site inspections of projects to ensure project work and equipment is properly installed and performing as intended and the project timeline is proceeding as projected. Maintains project status reports for senior staff briefings. Establishes policies and procedures to ensure that my company meets all of its business goals and objectives. I’ve worked with major telecommunications networks including Verizon, AT&T, T-Mobile, Zayo Group, etc. on multiple construction contracts.

CORE QUALIFICATIONS & SKILLS

Telecom Project Management / OSP Construction & Engineering Management / Fiber Optics Construction & Splicing / Coax splicing, balancing, activation and maintenance / Finance Management / Quality Control / Business Development / Inventory Management / Change Management / Audio/Visual Production / Coaxial Cable, Cat 5,6 / Schematics, Blueprints / Data Center / Operations Management / Microsoft Excel, Project, Word, PowerPoint / Low Voltage / Budgeting / Documentation / Home Security / Consulting / Marketing / Risk management / Client Relationship Management / Contract Negotiation / PMP Methodologies / Time Management / Strategic Planning / Best Practices / Integration / Staffing / Communications / Scheduling / Home Automation / AV / Team Building and Leadership / Redlines & Asbuilts

WORK EXPERIENCE

Atrium (Cox Communications) Atlanta, Ga

Construction Planner April 2021-present

●Constructs, builds, repairs, and inspects Hybrid Fiber Coax (HFC) networks to provide voice, video, and data to residential and commercial customers. Coordinates with other utilities for permits, joint trench, pole applications, and service issues

●Performs field engineering of proposed projects and ensures alternative routing delivers the most cost-effective design for construction.

●Coordinates all customer implementation activities including site walk-throughs, node placements and subcontract labor.Coordinates contractor work, coordinate and/or obtains permits, access, or ROW agreements where applicable, distributes design prints and other necessary working documents. Negotiates and approves design or construction changes.

●Researches and reviews plans, gathers necessary data and listing material requirements for project.

●Coordinates with public works personnel, developers, commercial customers, building owners, and utilities on joint trench projects.

●Maintains workflow databases and updates schedules. Participates in managing and estimating (revenue) cost forecasts, material planning, capital and expense budgets.

●Estimates construction costs, prepares budgets, and tracks expenses.

●Participates in managing and estimating revenue forecasts, material planning, capital and expense budgets.

●Verifies serviceability, surveys proposed service routing, and estimates material, construction, and labor costs.

●Initiates customer contacts, coordinates and/or secures access or ROW agreements, completes route designs, and takes necessary steps to meet customer needs.

●May order materials or coordinate with administrative personnel; may verify and reconcile invoices.

●May plan and allocate fibers for splicing and activation.

●May inspect construction work or coordinate inspection assignments.

●Releases addresses as serviceable and notifies other departments of serviceability.

●As projects are completed, perform tasks to close tasks in database/tool, reconcile assets, and generate reports to ensure proper closure of project.

Express Technologies Norcross, Ga

Sr. OSP Project Manager March 2020-May 2021

●Manage/communicate/document daily operations for relocation/new construction of telecommunication facilities.

●Engineer alternate routes and design of proposed engineering plans to facilitate new construction and avoid conflicts/damage to fiber optics and equipment in proposed construction area.

●Establish the project plan baseline by defining scope, securing the necessary resources, and monitoring all activities.

●Facilitate project execution and track project activities following municipality and DOT standards.

●Supervise and handle changes, conflicts, and critical issues concerning contracted construction crews, project engineers, and design teams.

●Handle engagement through managing customer relationships, ensuring project progress, and building confidence and trust with municipalities and developers.

●Handle project financial system monitoring.

●Participate in contract preparation and pre-sales meetings with shareholders.

●Simplify processes, methods and tools with creative ideas to complete projects on time and under budget.

Zayo Group Sandy Springs, Ga

OSP Project Manager February 2019- March 2020

●Responsible for daily management of construction vendors to expedite the construction and splicing of OSP facilities.

●Ability and willingness to pull on call duty to respond to network outages and emergency restoration activities.

●Managing relationship to jurisdictions and ROW contacts such as cities, counties and railroad. Working in close relationship with underlying rights group to identify and prepare encroachment permitting, franchise agreements and building access agreement.

●Oversees timely permitting submittal and on time performance of engineering and construction vendors.

●Assists in the planning and implementation of fiber connectivity solutions programs and projects that adhere to approved plans, budgets and schedules.

●Provides specialized telecommunications technical expertise.

●Coordinates and facilitates with internal and external resources to effect the timely completion of projects.

●Oversees, product and/or service of the unit(s) managed may involve highly technical activities or programs; or policies, procedures, controls and services required to support the sound financial, operational and competitive position of the company.

●Designs and Implements commercial and carrier fiber networks, infrastructure, backbone and lateral builds.

●Works within a Data Center environment implementing customer-installation projects and services.

●Creates and tracks project budgets in relationship to Network Operations.

●Provides direct interface with customers, subcontractors, jurisdictional authorities and interoffice personnel. Supports customer meetings as necessary which requires in person meetings and travel to client and/or construction sites.

●Oversees procurement of equipment and materials related to the assigned projects.

●Executes Bid Process, inclusive of budgetary requirements and the tracking thereof.

●Verify and update project documentation.

●Timely tracking of project progress and budget in Salesforce and manual tracker.

●Timely update of budget requests, purchase orders, project close out and internal service orders in Salesforce

Lambert’s Cable Splicing Norcross, Ga

Construction Supervisor April 2018-February 2019

●OSP construction project supervision and management

●Ensure projects are on time and under budget

●Contractor management

●Billing approval and monitoring

●Safety management

●Municiple encroachment permits and guidelines

●DOT monitored sites

Independent Contractor Nationwide

Project Manager June 2017 to April 2018

●Telecom Project Management

●Coax Splicer, Balancing, Sweep, OSP

●Scheduling, Training, installation tech

●Contract Scope and Requirements

●Project Planning, execution, and maintenance

●Communication and stakeholder facilitation

●Contract Budgeting, staffing

Prince Telecom Smyrna, GA Contractor June 2016 to June 2017

●Telecom/Cable Installation Technician

●Install/Troubleshoot equipment

●Customer Service/Sales

●Project Management

●Low-voltage

Intec Communications Tucker, GA Contractor October 2013 to June 2016

* Customer interaction by coordinating daily schedules, resolving concerns and repairing problems

* Installation of Telecom Products and Services: Security systems, Digital camera, Telephone lines, Internet and Data Equipment. Construction line maintenence

* Signal Routing, Low Voltage Communications and Wiring Diagrams; Coaxial Cable and Cat 5 Installations

* Project Planning and Management; Operations support

* Ensures deadlines are met by facilitating resource planning, organizing, and prioritizing. Keeps management and key stakeholders well informed on a timely basis on project progress, status and/or concerns.

Georgia Department of Public Safety Atlanta, GA Motor Carrier Officer Oct 2011 to August 2013

* Law Enforcement Officer; First Aid and CPR Certified; State Certified in Weights and Measures

* Exceptional practical knowledge of Federal Law and Emergency instructions

* Enforced the District’s entry and identification system, which includes operating security-screening equipment to detect weapons, contraband and other prohibited items, etc.

* Detaining any persons attempting to gain unauthorized access to Government’s property, court proceeding proceeding(s) or attempting to commit acts that imperil the safety and security of Government employees, property and/or the public

* Engaged in weighing, measuring and inspecting trucks and other heavy equipment to enforce state and federal laws

Unifirst Corporation Atlanta, GA Route Services/Sales Representative/Project Manager April 2003 to October 2011

* Developed relationships with key personnel; Liaison for major National Account Executives; Account management, Perfect track record of successfully building customer relationships and meeting sales goals and coordinating supply chain

* Organized project artifacts, reports, correspondences and other pertinent information for ongoing project management: Developing inquiries, Inventory management, sourcing material, proposing prices, organizing logistics, delivery schedules, billing and leading collections

* Resolved claims and effectively managed dispute resolution, executive-level contract negotiations, business to business sales and support, business analysis, sales forecasting and sales presentations

* Analyzed existing or proposed systems, strategies and services for long-range implementation and administration; Effective writing and strategizing skills

* Responsible for meeting the project requirements by applying project management skills, tools and techniques; Successfully completing tasks within timeframe and budget

* Oversee process to define scope of the project based on the business need in order to meet the customer's project expectations. Direct project plan approval process from the customer in order to formalize the project management approach. Develops and manages project schedules status, resources, deliverables, risks and issues, and timelines throughout the project with input from the application managers, business partners and project team. Manage changes to the project scope, project schedule, and project costs using appropriate techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance.

U.S. Navy Atlanta, CA Machinist Mate/Engineering Apprentice July 1993 to October 2002

* Performs appropriate computer functions and provides documentation to ensure maintenance records, parts tracking and costs may be accurately recorded

* Utilized electrical drawings, schematics and digital test equipment; Different automated systems that include web based automated automotive management/logistical systems

* Data entry, developing Ad-hoc reports, running routine and canned reports and analyzing data in a timely manner

* Electrical/Mechanical equipment operation, maintenance and repair; Inventory control of loss/damaged equipment; communications systems install and maintenance

EDUCATION

Bachelor of Science, Business Administration/Project Management

Columbia Southern University Orange Beach, AL June 2012

Associate of Arts, Media Communications

Grossmont College El Cajon, CA

May 2000

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