Customer Service Security Officer

Dexter J Robinson Telephone: 601-***-****

**** ********* ***** ***** *******: **********@*****.***

Jackson, MS 39213

PROFESSIONAL PROFILE

An efficient, innovative and highly motivated professional with excellent interpersonal skills and the ability to communicate concisely at all levels. A self-starting person who has lots to offer in terms of enthusiasm with the ability to bring high standards to the workplace with a proven accounting, technology, and leadership skills. I enjoy being part of, as well as managing and motivating; a successful productive team. I strive for success with ambition while remaining professional and paying great attention to details.

Centralized Realty Professionals, LLC November 30, 2007 – Present

Realtor Hours: 40+ Week Salary: $25,000 Annually

Assist my broker with property management and rented homes for clients

Maintain Realtor Membership and License since 2008 with the National Association of Realtors, Mississippi Associations of Realtors, and Central Mississippi Realtors Association

Provided Customer Service to people from various socioeconomic backgrounds including buyers, attorneys, Professional Realtors, and customers

Work as the Office Manager and Accountant using QuickBooks track expenses and revenue, and Interpret complex Policies for Office

Mississippi Department of Transportation February 15, 2018 – April 30, 2020

Management Analyst Hours: 40 Week Salary: $43,000

Implemented and developed the Public Transit Management Plan for tracking all fleet vehicles and equipment owned and purchased by Agency for Grantees using Federal or State Funding

Trained and prepared other staff to work within the developed program since it was a mandatory system for all State Department of Transportation and Federal Transit Administration

Processed purchase orders and paid invoices for the Office of Public Transit using Magic and Spahrs Payroll and Timekeeper system include Ace

Prepared a well written report for Board of Commissioners meeting while employed with the Mississippi Department of Transportation

Provided Customer Service to over 1000 people monthly

Accounting work and using FMS to order and to pay items for Transit, and Interpret complex Policies for Office

Mississippi Department of Human Services May 1, 2017 – January 15, 2018

Fiscal Officer Hours Week: 40 Salary: $36,000.00

Accounting work and using FMS to order and to pay items, and Interpret complex Policies for Office written by State Government, and US Code of Federal Regulations

Reviewed grantees such as Central Mississippi Planning and Development District and 100 Black Men who received funding from the Agency and completed audits in compliance with State of Mississippi Grant Programs

Prepared reports and letters to clients and various divisions

Customer Service to people from various socioeconomic background and education background as this is lead State Agency for Welfare and Service to Foster System

Mississippi Department of Health December 1, 2014 – April 30, 2017 Professional Licensure Official Hours Week: 40 Salary: $28,000 Annually

Professional Licensure Official who would review the criteria and funds received to issue license for Medical Radiological Technician, Audiologist applicants, Respiratory Care Practitioner, Tattoo Shops Investigations and Inspected Tattoo shops and Mississippi Coast Tattoo Tour Events before license were issued with the nurse so we could review for appropriate work tables, needles, and supplies

Served as the Pharmacy Medical Incident Command Security Officer under Dr. Julie Wood with the Rapid Response State of Mississippi Health Department Emergency Management Team

Oversee customer complaint systems for Tattoo Shops, Provided Customer Service on monthly basis to clients regarding license in Medical Radiology, Respiratory Care, and Speech Pathology and other duties assigned

Tougaloo College August 15,2007 – October 31, 2013

Office of Alumni Relation 40+ Hours A Week Annual Salary: $38,000

Served as Assistant Director for Tougaloo College 2007-2013 under Doris G. Bridgeman as we raised funds over $1M a year from alumni and corporations

Overseen Office operations daily, handle calls from customers and provided timely feedback on request for the Office of Alumni Relations

EDUCATION

1988 – 1991 Tougaloo College Tougaloo, MS BA Economics-Accounting 3.57/4.00 GPA

2000 – 2002 Belhaven University Jackson, MS MBA / Management 3.67/4.00 GPA

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