RESUME

AMUL KUMAR

Contact No: +91-857*******

E-mail: ads5ig@r.postjobfree.com

PROFILE SUMMARY

• A proficient and dynamic young professional with high performance levels in assuring guests satisfaction and managing service operations efficiently.

• Exposure of working in top 5 star hotels of India in hospitality industry.

• A go-getter with positive attitude, polished demeanor, strong communication, interpersonal and management skills.

• A strong team player with ability to work under pressure and juggle competing priorities in busy, fast paced and challenging environment.

CAREER OBJECTIVE

To work in an innovative and competitive environment that provide me opportunities to improve my skills, knowledge and learning and to fully utilize my expertise towards making a significant contribution in organizational development and success of the company. EDUCATIONAL QUALIFICATIONS

Ø B.Sc in hospitality and hotel administration at IHM HAJIPUR. Ø 12th from BSEB Board Patna.

Ø 10th from BSEB Board Patna.

INDUSTRIAL TRAINING

Ø Successfully completed 17 weeks of industrial training from Hyatt Regency Chennai. Ø Coffee shop day to day operation

Ø Banquet operation

PROFESSIONAL EXPERIENCE

COMPANY : HYATT REGENCY AHMEDABAD

Designation : Food And Beverage Associate

Duration : 18th November 2019 to 14 May 2020

• In- room dining and coffee shop

• Banquet operation

COMPANY : HYATT HYDERABAD GACHIBOWLI

Designations : Food And Beverage Associate

Duration : 5th March 2021 to Present

• In-room dining

• Multi cuisine restaurant collage

• Banquet operation

• Ascertaining that orders are timely relayed to kitchen and served to guests on time.

• Going the extra-mile to create wow experience for guests.

• Assisting guests with special dietary needs and food preferences.

• Maintaining knowledge of all products offerings.

• Safe guarding cash float and merchandise.

• Regularly looking for and eliminating safety hazards.

• Keeping work- stations clean, ensuring highest standard of sanitization and hygiene

• Handling guests concerns, resolving complaints, reporting any to supervisor

• Up-selling and suggestive selling to guests

MY STRENGTHS

Ø Positive attitude

Ø Work under pressure

Ø Team work

Ø Punctuality

Ø Goal oriented

PERSONAL INTEREST

Ø Drawing

Ø Photography

Ø Music

PERSONAL DETAILS

Father’s Name :- Shatrudhan Bhagat

Date of Birth :- 9th Jan 1999

Language Known :- English & Hindi

Marital Status :- Single

Nationality/Religion:- Indian / Hindu

Passport detail :- S4265233 ( Date of expiry -30/09/2028) Permanent Address :- Village –Chakawajo malahi,District-Vaishali,Bihar-844504 DECLARATION

I do hereby declare that the above information is true to the best of my knowledge. Place:

Date: (Signature)

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