Customer Service Russian
Resume:
******.**@*****.***
United Arab Emirates. Dubai
Date of Birth : 20/04/1990
Nationality : Uzbek
NIGORA KHADJAEVA
Accomplished and energetic guest relation representive with a solid history of achievement in customer service. Motivated leader with strong organizational and
prioritization abilities. Areas of expertise include communication skills, planning and organizing and problem solving.
Assistant of Director/ Teacher of Russian language International House- Tashkent
-Regulary met with the Districk Superintendent to
make sure that school plans and curriculums are
with government programs.
-Meeting with the teacher's and parents as part of measuring progress and gauging behavior.
- Supporting teacher's in their disciplinary
decisions.
- Supervising and monitoring all school staff.
- Maintain discipline in the classroom.
Guest Relation manager
Abu Isa Holding. Qatar. Doha
- Response to any question, needs and desire of
guest's to ensure their requests have been met to
their satisfaction.
- Expect and react promptly to guest's requirements and inquiries.
- Actively listen and resolve guest's complaints.
- Coordinate and manage communication between
guest's and staff.
- Direct, coach and manage guest relations team to ensure all standards and operating procedures.
PERSONAL DETAILS
OBJECTIVE
EXPERIENCE
2022 - Till now
2009-2013
Hostess
Signature 1 hotel
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menu's and answering any
initial questions.
- Seating guests at tables or in waiting area.
- Answering phone calls, taking reservations and
answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Bachelor's Degree
University of world languages (Russian language specialist) EDUCATION
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