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United Arab Emirates. Dubai

Date of Birth : 20/04/1990

Nationality : Uzbek

NIGORA KHADJAEVA

Accomplished and energetic guest relation representive with a solid history of achievement in customer service. Motivated leader with strong organizational and

prioritization abilities. Areas of expertise include communication skills, planning and organizing and problem solving.

Assistant of Director/ Teacher of Russian language International House- Tashkent

-Regulary met with the Districk Superintendent to

make sure that school plans and curriculums are

with government programs.

-Meeting with the teacher's and parents as part of measuring progress and gauging behavior.

- Supporting teacher's in their disciplinary

decisions.

- Supervising and monitoring all school staff.

- Maintain discipline in the classroom.

Guest Relation manager

Abu Isa Holding. Qatar. Doha

- Response to any question, needs and desire of

guest's to ensure their requests have been met to

their satisfaction.

- Expect and react promptly to guest's requirements and inquiries.

- Actively listen and resolve guest's complaints.

- Coordinate and manage communication between

guest's and staff.

- Direct, coach and manage guest relations team to ensure all standards and operating procedures.

PERSONAL DETAILS

OBJECTIVE

EXPERIENCE

2022 - Till now

2009-2013

Hostess

Signature 1 hotel

- Greeting guests as they enter, and putting them on a waiting list as necessary.

- Providing guests with menu's and answering any

initial questions.

- Seating guests at tables or in waiting area.

- Answering phone calls, taking reservations and

answering questions.

- A knowledge of the menu.

- Helping out with other positions in the restaurant as needed.

- Providing great customer service.

Bachelor's Degree

University of world languages (Russian language specialist) EDUCATION

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