Personnel Manager

STEPHANIE K KNOP

618-***-**** ******@***.*** LinkedIn Profile

A self-motivated, resourceful, and dedicated Human Resources Management professional with extensive experience in providing support in functional areas including but not limited to recruitment, personnel records, employee relations, benefits administration, safety, and training. Able to assist in the development and implementation of policies and procedures through employee booklets, communication, and meetings. Adept at preparing reports in conformance with legislated and legal requirements. Possessing excellent leadership skills to effectively manage teams and administer training.

Project Management

Employee Relations

Leadership & Training

Human Resources Management

Relationship Management

Communication Skills

Microsoft Office Suite

Policies & Procedures

Interpersonal Skills

Professional Experience

ILLINOIS DEPARTMENT OF TRANSPORTATION: DISTRICT 9, Carbondale, IL

Personnel Services Technician & Personnel Manager (2016 - Present)

Define seasonal orientation activities while monitoring and updating all aspects of new employee training.

Facilitate entire program for 150 temporary hires each fall including onboarding, interviewing, scoring, and paperwork.

Achieve a 98% retention rate for employees that complete the program through March with 92% of employees returning from year to year.

Create Personnel Action Forms for new hires and separations in addition to storing applicant information in databases.

Collaborate with Payroll Technician to verify the validity of time entries in the Time Keeping System.

Receive promotion in July 2019 to the role of Personnel Manager in charge of a staff of seven; oversee personnel, payroll, safety, training, staffing budget, and district-wide discipline.

DEPARTMENT OF AGRICULTURE: DU QUOIN FAIRGROUNDS, Du Quoin, IL

Administrative Assistant (2015 - 2016)

Led all facets pertaining to summer and seasonal recruitment for various events encompassing the management of personnel files for full and part-time employees.

Conducted orientation in accordance with policies and procedures for new, contract, and temporary hires.

Managed the full scope of the interviewing process as well as onboarding and documentation for over 600 applicants.

Oversaw the hiring of over 300 employees with a 90% retention rate from first day to last of the fair.

Accurately prepared personal, vendor, and non-fair contracts while maintaining confidentiality at all times.

UNIVERSITY OF ILLINOIS EXTENSION, Sparta, IL

Program Coordinator (2013 - 2015)

Developed marketing plans to recruit volunteers for educational activities and communicated plans to the media.

Increased the number of 4-H county clubs by 50% within the first year and stimulated 10% increase in enrollment.

Led successful annual fundraising campaigns which resulted in a 15% increase in overall operating budget.

Wrote a grant and received equipment and software to establish a GIS/GPS group.

Partnered with local public schools to implement programming in the classroom utilizing 4-H-STEM curriculum.

Additional Experience

SOUTHERN ILLINOIS UNIVERSITY – Customer Service Representative (2005 – 2013)

SOUTHERN ILLINOIS UNIVERSITY – Office Clerk (2003 – 2005)

SOUTHERN ILLINOIS UNIVERSITY – Payroll Specialist II (2002 – 2003)

Education & Certification

Masters of Business Administration Program – Southern Illinois University, Carbondale, IL (2014)

Bachelor of Science: Workforce Education, Training & Development – Southern Illinois University, Carbondale, IL (2006)

Associate of Arts: General Studies, Training in Physical Therapy & Medical Terminology – St. Louis Community College, St. Louis, MO (1998)

Professional Human Resource Certificate – Human Resources Certification Institute (Active 2019 - 2022)

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