Yolanda Settles
Glendale, AZ 85306
**************@*****.***
EXPERIENCE
RSA DERS Vocational Rehabilitation Services 2017-present
Vocational Rehabilitation Counselor
Facilitate orientation and psychoeducation to clients and staff members in integrated settings.
Identify appropriate vocational placements, provide tours as an introduction to available options, and submit referrals.
Identify appropriate vocational placements, introduction to available options, and submit referrals.
Identify the need and consult with vendors to ensure client's quality of service. Assist client m managing symptomology and adapting to their disability (mental and physical impairments).
Assist client in developing a job goal and how to reach their goal.
Determine economic need for employment services and determine specific accommodations.
Complete Individual Plan for Employment (IPE) and participation in Client Service Plans
(CSP) involving vendors and client.
Assist client in strategizing a plan in obtaining self-sufficiency, emotional and social supports, and economic stability.
Manage updates relating to the database/electronic client files to meet contractual requirements.
Interviews prospective clients to assess and identify problems and determine eligibility for social services.
Performs as a liaison between clients, vendors, and other paraprofessional environment in a integrated setting.
Maintain cases in congruent with the fiscal year budget and incorporate the budget plan per case file.
Jewish Family and Children Services 2016-2017
Rehabilitation Specialist/Social Worker
Instrumental in the development of a new Serious Mentally Ill/ Adult Integrated clinical team and provide social services.
Provide psychoeducation and complete Vocational Activity Profile/assessment.
Identify appropriate vocational placements, provide tours as an introduction to available options, connect client with appropriate social services, and submit referrals.
Introduce supportive employment, supportive educations, and ongoing supports. Provide case management services to address psychiatric needs and request of the recipient receiving behavioral health services.
Participate in clinical reviews to identify appropriate level of care.
Collaborate and coordinate with clinical team members, RSA Vocational Rehabilitation Counselors, and social workers/providers.
Complete DB101's to reflect the potential benefits of working.
Provide education to clinical team Criminal justice system and crime victim rights.
Beacon Group 2014-2016
Employment Specialist Co-Located/Social Worker
Provide job development services consisting of identifying career interest, resume building, mock interviewing, and job searching
Develop Individual Service Plans and implement accordingly
Staff cases and collaborate with clinical teams to provide a suitable employment service to Serious Mentally Ill population
Submit monthly data reports to Regional Behavioral Health Authority/MMlC
Create partnerships with prospective employers in the community and advocate on the behalf of Recipients
Collaborate individual cases with DES Vocational Rehabilitation Counselors, Intergovernmental Agencies, and Veteran's Administration.
Provides emergency assistance, crisis intervention and social service referrals Demonstrates superior customer service, integrity, and commitment to innovative, efficiency. add fiscally responsible activity.
Regional Behavioral Health Authority 1993-2014
Case Management Il/Rehabilitation Specialist/Social Worker
Evaluate Recipients for readiness to pursue employment and/ or educational goals along with support or needs in achieving goals
Provide outreach and encouragement to Recipients for meaningful community activities and perform as their assigned social worker.
Staff case with clinical teams to develop Assessments and Individual Service Plans
Knowledge and practice of State of Arizona guidelines and HIPAA
Educate clinical teams on available rehabilitation and vocational programs Liaison between clinical teams, DES Vocational Rehabilitation Counselors,
intergovernmental Agencies, and Veteran's Administration
Submit monthly data reports to Rehabilitation Coordinators
November 2009- Submitted proposal and received donated computers for preemployment workshops.
Provided crisis intervention at an acute level of care (ACT Team, ASH Team, and Pregnancy Team/General Mental Health).
Assist Recipients in obtaining evaluations, medication, transportation, DES Arizona Health Care Cost Containment System for medical coverage, SSI/SSDI for monetary benefits, and appropriate housing based on Recipient's needs
Provides emergency assistance, crisis intervention and social service referrals. Maintained accurate daily documentation on Recipient cases while following all HIPAA laws
Provided testimony in court hearings to obtain Court Ordered treatment for Recipient's who are unable to make informed decisions to their well-being.
Provide social service and workforce-related agencies and programs available in the community;
Education
Bachelor of Science/ Social Psychology
Park University
Completed: 5/2016
ADDITIONAL SKILLS, VOLUNTEER EXPERIENCE, AND TRAINING
Certified Housing Quality Standards Specialist
County Assessors Course/ AZ Department of Behavioral Health
Clinical Assessment Course/ AZ Department of Behavioral Health
Offender Employment (OES) Re-Entry Specialist Certification
ASAM Certification
Federal Disaster Case Management/Department of Health and Human Services/Catholic Charities.
Computer Software: Microsoft Word 2010, Excel, PowerPoint, Libera, IRIS, NextGen, JWaIk, and Absolute.