Ms Konan Tanoh

Rua Atriz Alda Rodrigues, ***/***, HAB. 606

****-*** ******* ** ****

920313038

ads5gf@r.postjobfree.com

Experience

The Maybourne Riviera Hotel, Hybrid - SALES CONSULTANT June 2022 - Present

- Maintaining the highest standards of personal appearance at all times

- Acquainting with all rates operated by each individual hotel and selling them within the revenue management controls

- Maximising revenue by paying attention to agreed rate restrictions and employing up-seling and cross-selling techniques

- Attending and contributing in team meetings and coaching sessions with The Maybourne Riviera supervisors

- Defining communication strategies and plan

IRS Marketing, Remote Porto - Business Development Executive May 2022 - June 2022 (8 weeks interim contract)

- Made outbound telephone calls to companies in France to speak with relevant contacts to introduce and discuss with potential client's IT Solution Created pipeline

- Identified and qualified sales opportunities

- Translated customer needs into solution requirements using powerful value propositions

- Utilized market trends and customer goals to envision, shape and close new opportunities

- Sat up appointments for the Technical Sales Team

GOOGLE Ads, Remote Porto - MARKETING / PAID MEDIA SPECIALIST April 2021 - April 2022

- Conducted lead management by contacting existing customers in B2B market on daily basis

- Established trust relation with clients and serve as consultant for their online advertising strategy

- Understood business goals of clients in order to match required online advertisement solutions

- Provided strategic campaign support to educate clients Achieved customer satisfaction with focus on quality and results

- Developed campaigns and specific marketing strategies for clients Updated customer database

- Shadowed senior personnel on complex marketing pursuits to build skills set

- Completed in-depth reviews of market conditions and customer preferences

LUCKEY Air Bnb Conciergerie, Remote Porto - INSIDE SALES October 2020 - April 2021

- Carried out day-to-day duties accurately and efficiently

- Handled daily target to address customer inquiries and concerns

- Increased customer satisfaction by resolving issues

- Identified sales opportunities and achieved sales targets

TPL (sustainable ready to wear), New York - ONLINE SALES MANAGER July 2018 - December 2019

- Managed online metrics and made recommendations for continued improvement and optimization

- Liaised with product marketing teams to support strategic planning Drove strategy, order management and fulfillment process to meet company objectives

- Analyzed online sales data and developed action plans to improve margin, revenue and processes

- Diagnosed and resolved technical challenges for customers to facilitate online order process

- Updated company website to align with advertising campaigns Responded to customer inquiries

- Increased website sales by 30%

Education

E.P.P.A Business School - Postgraduate’s Degree Marketing & Business Development September 2007 - June 2008, Paris 17

E.P.P.A Business School - DUT Communication

September 2005 - June 2007, Paris 17

University Paris XII - LLCE English Civilisation

September 2004 - June 2005, Paris 12

Langevin Wallon High school - A-Level MARKETING

September 2003 - June 2004, Saint Maur 94

Skills

Written and verbal communication

Organizational and time management skills

Building media relations

Ability to work under pressure

Great attention to detail

Multitasking ability

Problem-solving skills

Efficient and reliable team player

Website and Social media management experience

Excellent media contacts

Brand awareness understanding

Advertising campaign and budget management

Software

Operating systems

(Windows & MacOS)

G Suite & Office suite

(Word, Excel, Powerpoint, Outlook, G Suite)

Adobe systems

(Photoshop, Illustrator, Acrobat reader, Creative cloud)

Google workspace

(Gmail, Calendar, Drive, Meet, Docs, Sheets, Slides, Chat) Communication and collaboration tools

(Skype, Slack, Microsoft Teams, Zoom)

Accounting software

(SAGE, Anna, Quickbooks)

CRM, GDS

(Salesforce, Opera)

IMovie, Adobe Premiere Pro, Canva, VSCO, Creator studio

Languages

French: Mother tongue

English: Fluent

Spanish & Portuguese: Beginner

Interest

Music, Cinema, Reading, Traveling, Going to the cinema and Theater, Art, Sport, Culture

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